Enterprise Systems Enablement Lead

Job not on LinkedIn

🔥 28 minutes ago

🇳🇿 New Zealand – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

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One New Zealand

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

💼 Consulting

📣 Marketing

Consulting • Marketing • Technology

One New Zealand is a global technology communications company that focuses on creating a better future for all through innovative products and services. It provides a range of solutions for both small to medium enterprises and consumers, aiming to deliver simple and consistent experiences across all channels. The company also emphasizes digital marketing, human resources, enterprise technology, and financial support to enhance customer relationships and internal processes.

📋 Description

• Lead business-side systems enablement for the future Enterprise technology environment • Ensure customer and sales requirements, risks, dependencies, decisions and operational readiness are visible, prioritised and actively managed • Represent strategic and enterprise customer needs in programme governance forums, steering committees and delivery teams • Influence decisions and ensure business requirements are reflected in technology solutions • Own and prioritise the Enterprise systems backlog • Decide what to invest in, enhance, move to the future environment or retire, balancing customer impact, business value, risk, effort, capacity, dependencies and strategic alignment • Oversee performance and governance of the current Enterprise Salesforce environment • Maintain reliability, security, resilience and data integrity through controlled enhancements • Lead and develop a team of four Salesforce specialists through direction, coaching, workload prioritisation and accountability • Guide systems enablement initiatives from concept and business case through requirements, solution options, development coordination, testing, implementation and operational readiness • Manage cross-system and process impacts across Salesforce and connected quoting, pricing, billing, ordering and service-setup platforms • Manage integrations, data flows and operational dependencies • Champion simplification, automation and continuous improvement • Assess emerging technologies and turn practical opportunities into lasting improvements for customers and sales teams

🎯 Requirements

• Extensive experience across Salesforce, CRM, enterprise systems transformation, technology enablement, customer operations, sales operations or similarly complex B2B environments • Strong Salesforce credibility and operating knowledge, with technical depth to understand solutions, challenge recommendations and assess consequences of key decisions • Experience owning complex technology change from concept through delivery, including requirements, risks, dependencies, testing, readiness and operational impacts • Proven people leadership experience across functional and technical capabilities, including setting priorities, coaching people and managing workload and capacity • Strong systems thinking, including integrations, downstream impacts, data flows, process design and the wider technology ecosystem surrounding Salesforce • Sound judgement and confidence to make difficult prioritisation decisions, including when to fix, build, migrate, defer or stop work • Ability to translate technical complexity into clear options, risks, trade-offs and recommendations for senior business and technology stakeholders • Experience in a complex Enterprise or B2B sales environment would be valuable • Relevant Salesforce certifications or equivalent practical experience would be beneficial

🏖️ Benefits

• Access to One NZ’s AI School • Access to world-class learning platforms • Career pathways that evolve with you • Flexible work-from-home arrangements for most roles • Flexible hours • Fully subsidised Southern Cross health insurance for you and your family • Lifestyle leave, with the option to purchase an extra week or two of annual leave • Discounts on One New Zealand products, services and more • Rainbow Tick-certified inclusive workplace

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