Field Service Engineer I

🔥 4 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $29 - $37 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Honeywell

WebsiteLinkedInAll Job Openings

10,000+ employees

🚀 Aerospace

⚡ Energy

Aerospace • Energy • Manufacturing

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Provide first-line technical support to partners (VARs) across phone and non-phone channels. • Resolve common product or configuration issues by following standard operating procedures. • Support ticket creators responsible for designing, implementing, configuring, operating, and maintaining the end customer’s security solution. • Report to the Senior Tech Support Supervisor based in Framingham, MA and follow a Remote work schedule.

🎯 Requirements

• 1 year minimum in related experience troubleshooting software or security equipment, in a contact call center or in-field on prem capacity. • High School Diploma/GED. • Understanding basic Networking Fundamentals. • TCP/IP Basics. • Basic Network Troubleshooting. • Database Fundamentals: Understanding the purpose of a database, what an SQL database engine is, and how it stores data. • Basic SQL or OS Administration. • Understanding the role of Access Control and Video in Security. • BA in Electronic/Electrical Engineering or Computer Engineering.

🏖️ Benefits

• employer-subsidized Medical, Dental, Vision, and Life Insurance • Short-Term and Long-Term Disability • 401(k) match • Flexible Spending Accounts • Health Savings Accounts • EAP • Educational Assistance • Parental Leave • Paid Time Off (for vacation, personal business, sick time, and parental leave) • 12 Paid Holidays