Lead Advanced Field Service Technician

🕒 May 16

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Honeywell

WebsiteLinkedInAll Job Openings

10,000+ employees

🚀 Aerospace

⚡ Energy

Aerospace • Energy • Manufacturing

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• Leading successful on-site installation, servicing, and repair process of complex equipment and systems • Responding to and resolving service calls • Providing technical support and solving problems for customers • Following detailed work instructions and amending any outdated or incorrect instructions with Engineering teams • Ensuring system up-time and efficiency • Interacting directly with end-users, peers, and competitors • Sharing knowledge of Honeywell solutions to improve efficiencies and team ability • Becoming a technical specialist for Honeywell solutions/product offerings • Mentoring and training Jr. Field Service Representatives

🎯 Requirements

• Post-Secondary education in related field • Minimum of 5 years of field experience in Honeywell BAS Controls OR access control and CCTV. • Training/Certification on Honeywell software programming tools • Training/Certification on networking protocols and products • Valid G driver’s License • Advanced knowledge of Microsoft Active Directory • CFA and/or electrical/Electronic diploma • Experience with fault finding/repairs of electronic equipment or maintenance of IT systems including hardware and software (server management, network configuration/troubleshooting) • Knowledge and experience working with Domain Services, Microsoft Windows Operating Systems, and Visio • Expertise working in a server-based environment • Previous electronic security industry experience • Previous technical / installation experience • A solid grasp of network communications technology • Application Programming Experience (JAVA, Apache Tomcat, VB Script) • Extraction and manipulation of reports • Upbeat, inventive, eager to learn, proactive with autonomous problem-solving ability • Ability to lead, mentor and transfer knowledge • Superb communication, interpersonal and organizational skills • Computer Science background • Previous customer service experience • Technical/professional certificate • Ability to read and interpret mechanical/electrical drawings and diagrams • Bilingual in French and English.