Sales Manager

November 24

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CareMessage

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Non-profit • Healthcare Insurance • Artificial Intelligence

CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. The organization partners with safety-net organizations to increase access to care, improve clinical outcomes, and address social determinants of health through its data-powered patient engagement solutions. Using precision messaging and AI-backed platforms, CareMessage focuses on advancing health equity for underserved communities, working with federally qualified health centers, free and charitable clinics, tribal health organizations, and primary care associations. The platform supports healthcare providers by increasing operational effectiveness and automating patient communications, facilitating better engagement with patients, and helping healthcare organizations succeed in value-based care models.

51 - 200 employees

Founded 2012

🤝 Non-profit

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

💰 $250k Grant on 2020-07

📋 Description

• Own and exceed a personal quota of $1M in new ARR annually • Lead complex, high-value sales cycles independently—from pre-discovery to contracting • Independently source and qualify leads through outbound outreach, in-person meetings, and creative pipeline development strategies • Drive research, ICP assessment, discovery, demo, and proposal processes that surface buyer pain, align to value, and set up long-term success • Use ROI-based storytelling and business case development to build internal consensus with buyer teams • Manage procurement, compliance, security, and legal workflows with minimal support • Ensure quality and effective up-to-date assets, roadmaps, champion decks, and one pagers are shared with prospects • Maintain a clean, up-to-date opportunity records and activity tracking in HubSpot with clear next steps and accurate stage, type, lead source, other property tracking • Provide weekly forecasting with supporting commentary, pacing analysis, and risk mitigation plans • Self-diagnose gaps in pipeline coverage, lead quality, or velocity and take ownership of course correction • Use sales dashboards to inform prioritization, and report progress in team meetings and QBRs • Adhere to CareMessage’s sales methodology, including mutual action plans, written success plans, and documented buyer goals • Submit consistent activity logs, pricing proposals, and updates on opportunity progress, including effective outcomes-oriented sales handovers • Take accountability for clean data and cross-functional coordination across Marketing, Product, and Implementation • Serve as a subject matter expert on the FQHC segment and CareMessage’s value proposition • Support webinars, conferences, and PCA/HCCN events to deepen regional awareness and trust • Communicate how CareMessage improves health equity and operational performance for safety-net providers • Set appropriate buyer expectations around implementation, adoption, and outcomes • Use buyer stories and field intel to influence product roadmap and campaign development • Identify and surface opportunities for strategic partnerships or regional expansion

🎯 Requirements

• 5–7 years of full-cycle B2B SaaS sales experience, including 3+ years in healthcare or public health • Proven track record of meeting or exceeding $800K+ quotas annually • Experience closing complex deals in the $50K–$250K ARR range • Deep familiarity with FQHCs, Tribal Health, or FCCs and their organizational structures • Ability to tailor messaging to clinical, executive, and technical stakeholders with strong discovery, demo, and storytelling skills • Strong written and verbal communication, with attention to documentation and internal reporting • Proficiency in HubSpot (or similar CRM), Gong, and tools like LinkedIn Sales Navigator • Passion for advancing health equity and working with mission-driven organizations

🏖️ Benefits

• Flexible work hours; fully remote team • Paid parental leave for biological and adopted children • Half-day Fridays, every Friday • 18 paid company holidays, including a one week mid-year and one week end-of-year break • 9 wellness days to be used for self-care- or anything that comes up in life • 15 days of PTO • 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter • Generous medical, dental, and vision insurance for employees and their families • Health Savings Accounts and Flexible Spending Accounts • 401k retirement plan • Short & long-term disability insurance • $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources • PerkSpot: Instant access to discounts on products & services from hundreds of vendors • Annual budget for professional and personal development (webinars, online courses, books, and more) • Volunteerism incorporated in onboarding and encouraged on an ongoing basis