Team Lead, Configuration Testing – SDET, Facets, AI, RPA

Job not on LinkedIn

🕒 April 7

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Logo of CareSource

CareSource

1001 - 5000 employees

Founded 30+ years

⚕️ Healthcare Insurance

Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Responsible for day-to-day activities surrounding the knowledge and insight around testing of medical benefits, provider reimbursement, letters, claims workflow and clinical editing • Guide and direct successful completion of daily tasks • Responsible for onboarding, training and development of staff • Prioritize all work, requests and activities • Escalate any area of significant resource contention along with recommendation for resolution • Track issues and status to ensure proper follow-up, coordination with business area and provide solutions • Update project that configuration is involved with and coordinate any needed changes with manager • Provide management with ticket dashboards • Identify root cause of issues and appropriate pro-active resolution to reduce tickets in the future • Perform any other job duties as requested

🎯 Requirements

• Bachelor's Degree or equivalent years of relevant work experience is required • Minimum of three (3) years of health plan business or systems solutions experience is required • Exposure to Facets or equivalent system is preferred • Prior supervisory experience is preferred

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development • Bonuses

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