Triage Nurse – RN

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CareXM

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Private equity on 2020-12

Healthcare • SaaS • B2B

CareXM is a care coordination partner that provides nurse triage, patient engagement, and medical answering services tailored for home-based care and provider organizations. Their platform offers 24/7 nurse triage (<35s avg speed to RN), proactive outbound patient engagement, AI-powered documentation, EMR integrations, and telemedicine support to reduce clinician burden, standardize workflows, and improve reimbursement alignment. CareXM supports thousands of provider organizations nationwide and leverages data from 2M+ annual interactions to inform operations and care delivery.

📋 Description

• Provide fast access to quality, compassionate after-hours RN telephone triage care to patients and caregivers of hospice and home health partners • Communicate with empathy and understanding, especially when callers are experiencing a difficult situation • Assess patient needs and provide appropriate care instructions • Coordinate care with other members of the healthcare team • Document patient care in the electronic health record (EHR)

🎯 Requirements

• Must hold an active RN license in a compact state • 4+ years of clinical nursing experience required. Experience in home health, palliative, med-surg, geriatrics, ICU, ER, and/or hospice care is preferred but not required • English fluency is required. Spanish is a plus • Proficiency with computers and telecommunications equipment • Ability to work independently and as part of a team • Ability to work flexible hours, including evenings and weekends • Must be able to pass a background check and drug test for pre-employment screening • Must be able to meet California RN Required Prerequisites for RN Examination and Endorsements as outlined here: [https://www.rn.ca.gov/status.shtml](https://www.rn.ca.gov/status.shtml) • Must have at least 400 work hours in the last two years

🏖️ Benefits

• Paid training • Paid time off • Bonus program • 401(k) plan • Life insurance • Employee assistance program