Credit Controller – 2 month FTC

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Logo of Carwow.es

Carwow.es

11 - 50 employees

Founded 2018

🛍️ eCommerce

🏪 Marketplace

🚘 Automotive

eCommerce • Marketplace • Automotive

Carwow. es is an online platform designed for buying and selling cars with ease and efficiency. It connects users with thousands of trusted dealers to obtain competitive offers without the hassle of haggling or hidden fees. Customers can quickly browse both new and used cars, and even evaluate the value of their current vehicle to facilitate a smooth selling process.

📋 Description

• Own the end-to-end credit control cycle for your assigned ledger, from dunning through to cash allocation and query resolution. • Proactively chase outstanding debt and manage the collections cadence to hit DSO and cash collection targets. • Investigate and resolve customer disputes and billing queries quickly, working directly with commercial stakeholders where needed. • Keep NetSuite and Salesforce records accurate and up to date, and flag data or process issues before they become bigger problems. • Support the rollout of automation and AI tools within credit control, adopting new ways of working as the team's processes evolve. • Work closely with your Credit Control Lead and wider Portugal-based team to share knowledge, cover ledgers during absence, and keep cross-territory ways of working consistent. • Contribute to a fast-changing environment by flagging inefficiencies and suggesting practical fixes, rather than waiting to be told what to improve.

🎯 Requirements

• Some experience in credit control, accounts receivable, or a similar collections-focused finance role. • Comfortable working in a fast-paced, constantly changing environment — priorities and processes here shift as we scale, and you'll need to be genuinely energised by that, not just tolerant of it. • A proactive, ownership-driven mindset: you chase things down rather than waiting for them to be chased for you. • Confident communicator, comfortable investigating and resolving disputes directly with customers and internal stakeholders. • Strong attention to detail and comfortable managing a high volume of accounts and cases at once. • Genuinely excited by process improvement and automation — this is not a role for someone who wants to run a fixed, unchanging process. • Start-up or scale-up experience is a strong plus; if your background is entirely in large, slow-moving corporate environments, this role is unlikely to be the right fit.

🏖️ Benefits

• Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

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