Application Support Engineer

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🕒 May 9

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Castillians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.

📋 Description

• Provide technical support for enterprise-level application systems. • Respond to general questions and trouble-shoot tickets in a timely manner. • Research, diagnose, troubleshoot and identify potential solutions proactively. • Establish the root causes of application errors, and escalating serious concerns. • Documenting processes and monitoring application performance metrics.

🎯 Requirements

• A bachelor's degree in software engineering or similar. • Experience as an application support engineer in a related field. • Proven experience in providing support for Java applications. • Working experience with Spring boot, JVM, Jmeter & Jboss, spring integration, Linux, Microservices, SQL, Incident Management and SRE. • Working experience with Application performance Management, shell scripting & some basic coding experience with Java. • Experience with DevOps will be considered as a Plus. • Candidate should be willing to work on Shift.

🏖️ Benefits

• Clear scope with no ambiguity over deliverables. • Opportunity for repeat engagements based on performance.