Microsoft Dynamics CRM Project Manager

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🕒 May 29

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Castillians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.

📋 Description

• Spearhead end-to-end Microsoft Dynamics 365 CRM / CE transformation programs across multiple business units and regions • Oversee program governance, delivery roadmaps, risk management, budgeting, and executive reporting • Manage cross-functional teams including solution architects, developers, business analysts, and third-party vendors • Drive integration initiatives across the Microsoft ecosystem, including Power Platform, Azure, Microsoft 365, and enterprise applications • Collaborate with executive stakeholders to align CRM strategy with business objectives and operational transformation goals • Ensure delivery quality, scalability, security, and compliance across enterprise CRM environments • Support organizational change management, user adoption strategies, and business process optimization • Organize program dependencies, timelines, and delivery milestones within agile and hybrid delivery models

🎯 Requirements

• 10+ years of experience in enterprise CRM program management or digital transformation leadership • Strong expertise in Microsoft Dynamics 365 CRM / Customer Engagement (CE) • Proven experience managing large-scale enterprise CRM implementations and modernization program • Deep understanding of Microsoft ecosystem including Power Platform, Azure, Power BI, and Microsoft 365 • Experience overseeing complex integrations, data migration, and multi-vendor delivery environments • Strong executive stakeholder management and communication skills • Experience with governance frameworks, program delivery methodologies, and transformation roadmaps • Ability to operate effectively in international and distributed delivery teams • Microsoft certifications related to Dynamics 365, Power Platform, or Azure is an advantage • Experience in regulated or enterprise-scale industries such as finance, healthcare, telecom, or public sector • Background in change management and business transformation initiatives • Familiarity with agile program delivery frameworks • Excellent communication skills.

🏖️ Benefits

• Clear scope with no ambiguity over deliverables. • Opportunity for repeat engagements based on performance.