Castillians
51 - 200 employees
Founded 2006
Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.
Technical Support Specialist
Job not on LinkedIn
🕒 3 days ago
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Castillians
51 - 200 employees
Founded 2006
Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.
📋 Description
• This is a remote position. • Engagement Type: Project-based Assignment; B2B Contract • Duration: 6 months with possible extension • Be part of our Global Engineering Network! • Keep our digital presence secure, up-to-date, and optimized for performance and SEO. • Manage website text, images, videos, and downloadable assets. • Install, configure, and manage new plugins, themes, or features as required. • Publish and optimize landing pages, blog posts, and product/service content. • Ensure all new content is mobile-responsive and follows brand guidelines. • Perform regular updates to the CMS (e.g., WordPress), plugins, themes, and PHP version. • Conduct minor code adjustments (HTML, CSS, JavaScript, PHP) to enhance functionality. • Maintain a staging environment for testing updates before pushing to production. • Set up and monitor automated backup systems. • Diagnose and resolve conflicts between plugins, themes, and core software. • Fix broken layouts, 404 errors, JavaScript issues, and database connection errors. • Restore the website from backups in case of critical failures. • Troubleshoot and maintain third-party integrations (e.g., CRM, email marketing, payment gateways, inventory feeds). • Monitor and debug API data feeds to ensure accurate, real-time data exchange. • Work with external vendors to resolve integration-related issues. • Implement security hardening measures (firewalls, file permissions, login protection). • Conduct regular malware scans and vulnerability assessments. • Respond to and remediate security breaches or suspicious activity. • Provide ongoing website project consulting (e.g., architecture improvements, user flow optimization). • Perform technical SEO audits and implement fixes (site speed, structured data, meta tags, indexing). • Recommend and execute growth-focused improvements to increase conversions and traffic.
🎯 Requirements
• 5+ years of experience in website management, webmaster, or technical support role. • Proficiency with a major CMS (WordPress, Webflow, Drupal, or Joomla) – WordPress strongly preferred. • Working knowledge of HTML, CSS, and basic PHP/JavaScript for minor adjustments. • Experience troubleshooting plugin/theme conflicts and API integrations (REST/SOAP). • Familiarity with SEO best practices (Yoast/Rank Math, schema markup, core web vitals). • Understanding of website security fundamentals (SSL, firewalls, hardening). • Nice to Have: Experience with e-commerce platforms (WooCommerce, Shopify). • Knowledge of cloud hosting environments (AWS, DigitalOcean, Kinsta, WP Engine). • Basic server administration (cPanel, SSH, database management via phpMyAdmin).
🏖️ Benefits
• No benefits listed
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