Relationship Manager

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🕒 April 1

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Catilas Resources Limited

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Catilas Resources Limited is an outsourcing and advisory services Company. Our focus is to help our clients leverage their core capabilities to optimize market opportunities.

📋 Description

• Conducting market research to understand industry trends, customer needs, and competitive landscapes. • Analysing data to identify opportunities and challenges in the market. • Defining and identifying target audiences for products or services. • Creating buyer personas to understand customer demographics, behaviours’, and preferences. • Implementing traditional marketing strategies, such as print advertising, direct mail, and door-to-door sales. • Provide support on all activities related to agent onboarding, management, business development, and issue resolution. • Manage Agent's activities and intensity in line with set targets. • Collecting and analyzing customer feedback through surveys and other methods. • Using feedback to improve products, services, and marketing strategies. • Implementing strategies to retain and renew existing client contracts. • Addressing customer concerns promptly to maintain long-term relationships. • Identifying opportunities for cross-selling additional products or services. • Maximizing revenue by encouraging clients to upgrade or expand their purchases. • Staying informed about the features, benefits, and applications of the company's products or services. • Communicating product knowledge effectively to potential and existing clients. • Identifying potential customers and businesses that may be interested in the company's products or services. • Generating leads through various channels, including cold calling, networking, and online research.

🎯 Requirements

• HND or B.Sc in any discipline. (Minimum of Lower Credit or Second Class Lower) • Candidate must not be above 28 years • NYSC Status: Completed • A minimum of 6 months to two (2) years’ sales experience preferably in a Financial Institution or any Agency Supported Institution. • Experience in customer service. • Ability to self-motivate and manage self. • Excellent communication and interpersonal skills. • Good organizational and I.T. skills. • Customer orientation and ability to adapt/respond to different types of characters. • **Location: Nationwide**