
201 - 500 employees
š¼ Consulting
š¦ Logistics
š£ Marketing
š° Private Equity Round on 2022-11
Consulting ⢠Logistics ⢠Marketing
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using AWS. As a premier AWS consulting partner, Caylent specializes in DevOps-as-a-Service, IaaS, DevOps, SaaS, and various cloud technologies including Amazon Web Services and Google Cloud Platform. The company focuses on empowering organizations through technology to thrive in a software-defined world and drive innovation.
š„ 2 hours ago
š²š½ Mexico ā Remote
ā° Full Time
š” Mid-level
š Senior
šš· Salesforce Administrator
š» Ghost score 12%
Where this job comes from
Posted on Caylent's careers page, not through a job board
First seen by Remote Rocketship 2 hours ago

201 - 500 employees
š¼ Consulting
š¦ Logistics
š£ Marketing
š° Private Equity Round on 2022-11
Consulting ⢠Logistics ⢠Marketing
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using AWS. As a premier AWS consulting partner, Caylent specializes in DevOps-as-a-Service, IaaS, DevOps, SaaS, and various cloud technologies including Amazon Web Services and Google Cloud Platform. The company focuses on empowering organizations through technology to thrive in a software-defined world and drive innovation.
⢠Create and manage user records, permissions, and access levels ⢠Tailor Salesforce and Certinia for Sales and Service Delivery teams, including custom objects, fields, workflows, and process automation for end-to-end Professional Services processes ⢠Maintain platform data, including data queries and updates ⢠Stay current with Salesforce and Certinia major release updates, test features, and perform system upgrades and maintenance ⢠Provide guidance to business teams on Salesforce and Certinia release features and functionality ⢠Maintain documentation on system configurations, processes, and platform usage best practices ⢠Communicate with Salesforce and Certinia to report issues, request support, and stay informed about features and updates ⢠Identify process and platform utilization improvements to enhance organizational operations ⢠Evaluate and implement AppExchange and Certinia packages supporting business functions ⢠Partner with stakeholders to translate requirements into scalable and secure technical solutions ⢠Troubleshoot Salesforce and Certinia PSA issues and provide timely user solutions
⢠3+ years of direct experience with Salesforce Sales Cloud, Certinia, including PSA, Accounting, and Revenue Management modules, as well as Analytics Studio and Financial Report Builder. ⢠Experience integrating Salesforce and Certinia processes with Slack is a plus ⢠Salesforce Certified Administrator or Salesforce Certified Platform App Builder ⢠Experience with configuration and testing of new PSA and Salesforce functionality ⢠Ability to work cross-functionally with various stakeholders including Service Delivery, Sales, Finance, IT and Operations ⢠Comfort dealing with ambiguity and excitement around building something new ⢠Bachelor's or Master's degree in Business, Information Technology or related field ⢠Experienced in using Google Sheets, slides, and Docs and leveraging these tools for reporting and executive communications ⢠Experience using AI tools to optimize internal processes ⢠Experience working in a Consulting or Professional Services organization ⢠Team-first mindset with a collaborative approach to working across existing teams; able to build trust and alignment quickly. ⢠Strong business acumen and communication skills to interface with executive stakeholders. ⢠Ability to influence decision-making and promote adoption of scalable solutions. ⢠Self-starter with strong project management and organizational skills. ⢠Passion for continuous learning and keeping up with evolving Salesforce and Certinia ecosystems. ⢠Current legal authorization to work in Mexico; Caylent is not able to sponsor visa or work permit applications at this time.
⢠100% remote work ⢠Medical Insurance for you and eligible dependents ⢠Generous holidays and flexible PTO ⢠Competitive phantom equity ⢠Paid for exams and certifications ⢠Peer bonus awards ⢠State of the art laptop and tools ⢠Equipment & Office Stipend ⢠Individual professional development plan ⢠Annual stipend for Learning and Development ⢠Work with an amazing worldwide team and in an incredible corporate culture
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