Salesforce Administrator

🔥 49 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GBG Plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

💼 Consulting

🛡️ Insurance

🔐 Security

Consulting • Insurance • Security

GBG Plc is a global leader in identity verification and fraud prevention solutions. The company offers a range of services including fast and accurate identity data verification, biometric authentication, and fraud prevention to help businesses onboard customers securely and with confidence. GBG serves various industries, including financial services, retail, gaming, and insurance, providing powerful insights from millions of global customer interactions. With over 30 years of experience, GBG is trusted by thousands of businesses worldwide to deliver multi-layered protection and optimize customer onboarding processes. Their solutions aim to build trust, protect businesses from fraud, and ensure smooth and secure customer transactions.

📋 Description

• Manage user accounts, roles, permission sets, profiles, and security settings • Handle day-to-day Salesforce support requests and system administration tasks • Monitor system performance, conduct routine maintenance, and manage scheduled jobs • Perform data imports, deduplication, and data quality checks • Configure objects, fields, page layouts, record types, and list views • Build reports and dashboards to support business decision-making • Create and maintain declarative automation, including validation rules, workflows, and flows • Assist with user acceptance testing and deployment of configuration changes • Provide training and guidance to users across teams • Maintain platform documentation, including configuration records, user guides, and FAQs • Contribute to user onboarding and platform adoption activities • Liaise between end users and technical teams to relay feedback and enhancement opportunities • Support the delivery of 24/5 global Salesforce support

🎯 Requirements

• Experience administering Salesforce environments, including Sales Cloud, Service Cloud, or Revenue Cloud • Strong knowledge of Salesforce standard functionality and configuration tools • Excellent problem-solving and communication skills • Ability to manage multiple tasks and support requests in a fast-paced environment • Proficiency with data tools such as Data Loader • Relevant Salesforce certifications (desirable) • Experience with user training or platform adoption initiatives (desirable) • Experience with SOQL, Prompt Engineering, and Flows (desirable) • Familiarity with DevOps tools such as Gearset, Copado, or SFDX (desirable) • Experience working with Agile, product-centric delivery models, or Centres of Excellence (desirable) • Proficiency and fluency in adopting and applying AI tooling and solutions (desirable)

🏖️ Benefits

• Equal opportunity employer committed to creating a diverse and inclusive workplace • Reasonable adjustments to the interview process • Benefits offered by GBG (specific benefits not listed)