Salesforce/Certinia Administrator

🔥 20 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Caylent

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2022-11

Consulting • Logistics • Marketing

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using AWS. As a premier AWS consulting partner, Caylent specializes in DevOps-as-a-Service, IaaS, DevOps, SaaS, and various cloud technologies including Amazon Web Services and Google Cloud Platform. The company focuses on empowering organizations through technology to thrive in a software-defined world and drive innovation.

📋 Description

• Create and manage user records, permissions, and access levels • Tailor Salesforce and Certinia for Sales and Service Delivery teams by creating custom objects, fields, workflows, and process automation for end-to-end Professional Services processes • Maintain platform data, including data queries and updates • Stay current with Salesforce and Certinia major release updates, test features, and perform system upgrades and maintenance • Provide guidance to business teams on Salesforce and Certinia release features and functionality • Maintain documentation on system configurations, processes, and platform usage best practices • Communicate with Salesforce and Certinia to report issues, request support, and stay informed about updates • Identify opportunities to improve Salesforce/Certinia processes and utilization • Evaluate and implement AppExchange and Certinia packages supporting business functions • Partner with business stakeholders to translate requirements into scalable and secure technical solutions • Troubleshoot Salesforce and Certinia PSA issues and provide timely user solutions

🎯 Requirements

• 3+ years of direct experience with Salesforce Sales Cloud and Certinia, including PSA, Accounting, and Revenue Management modules, as well as Analytics Studio and Financial Report Builder • Experience integrating Salesforce and Certinia processes with Slack is a plus • Salesforce Certified Administrator or Salesforce Certified Platform App Builder • Experience with configuration and testing of new PSA and Salesforce functionality • Ability to work cross-functionally with Service Delivery, Sales, Finance, IT and Operations stakeholders • Comfort dealing with ambiguity and excitement around building something new • Bachelor's or Master's degree in Business, Information Technology or related field • Experience using Google Sheets, Slides, and Docs for reporting and executive communications • Experience using AI tools to optimize internal processes • Experience working in a Consulting or Professional Services organization • Current legal authorization to work in Brazil; Caylent cannot sponsor visa or work permit applications • Team-first mindset with a collaborative approach • Strong business acumen and communication skills to interface with executive stakeholders • Ability to influence decision-making and promote adoption of scalable solutions • Self-starter with strong project management and organizational skills • Passion for continuous learning and keeping up with evolving Salesforce and Certinia ecosystems

🏖️ Benefits

• 100% remote work • Generous holidays and flexible PTO • Competitive phantom equity • Paid for exams and certifications • Peer bonus awards • State of the art laptop and tools • Equipment & Office Stipend • Individual professional development plan • Annual stipend for Learning and Development • Work with an amazing worldwide team and in an incredible corporate culture

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