Cayuse Holdings
Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.
Business Process Outsourcing • Administrative Support • Project Management • Document Management • Reporting and Visualization
ServiceNow Implementation Specialist
April 28
🇺🇸 United States – Remote
💵 $40 - $50 / hour
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🛠️ Implementation Specialist
Cayuse Holdings
Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.
Business Process Outsourcing • Administrative Support • Project Management • Document Management • Reporting and Visualization
📋 Description
• Implement and configure ServiceNow modules that may include ITOM, ITSM, APM, CMDB, HAM, and SAM. • Design and deploy end-to-end solutions using ServiceNow best practices. • Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions. • Manage and maintain CMDB, ensuring accurate data modeling and integrations. • Provide technical guidance and mentorship to junior team members. • Develop documentation including technical specs, workflows, and test cases. • Stay current on ServiceNow updates, features, and certifications.
🎯 Requirements
• 2–5 years of hands-on experience implementing and configuring ServiceNow. • ServiceNow Certified System Administrator (CSA) certification – Required • Strong knowledge and experience with various modules including (all not required): ITOM (Discovery, Event Management, Cloud Management), ITSM, CMDB, APM (Application Portfolio Management), HAM (Hardware Asset Management) • Experience in integrating ServiceNow with third-party systems and tools. • Excellent problem-solving skills and a detail-oriented mindset. • Effective communication and stakeholder engagement skills.
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