Helpdesk Technician, SQL

Job not on LinkedIn

🕒 July 29

🇵🇹 Portugal – Remote

💵 €1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 38%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cbtalents

WebsiteLinkedInAll Job Openings

2 - 10 employees

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

CBTalents Recruitment is a member community that connects recruiters and job seekers for confidential roles. It appears to operate as a private network or platform where roles are shared discreetly and members can engage directly for recruitment opportunities. The organization positions itself around facilitating connections and placements rather than broad public job listings, emphasizing confidentiality and a community-driven approach.

📋 Description

• Receive support requests from users • Incoming calls / chat: third-level support — resolve issues not resolved at second level • Third-line technical support for the organization's software applications • Analyze application-related issues and errors • Help users resolve technical issues related to specific applications • Ensure adherence to established protocols • Verify customer data in the database to prevent errors • Propose improvements to supervisors based on incidents occurring in the service • Assist with and participate in established training activities

🎯 Requirements

• Knowledge of the product/service • Typing skills • Knowledge of MS Office • Knowledge of MySQL • Familiarity with Slack • Familiarity with Postman • English: B2 • Technical problem-solving and troubleshooting skills • Good written and verbal communication skills to interact with end users and the support team • Strong collaboration/teamwork skills • Customer-oriented • Ability to effectively manage support requests and tickets

🏖️ Benefits

• Free health insurance from day one • Comprehensive training upon arrival • Real opportunities for career advancement within the group

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