Czech-Speaking Technical Support Agent

Job not on LinkedIn

🕒 May 4

🇬🇷 Greece – Remote

💵 €1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 44%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CB Talents Academy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Provide essential customer and technical support to ensure a seamless experience for users. • Handle approximately 20 inbound calls per day with a focus on quality and security. • Diagnose and resolve technical issues across mobile devices, computers, and accounts. • Utilize internal CRM tools to manage and document customer interactions. • Maintain high levels of customer satisfaction while meeting quality standards.

🎯 Requirements

• Native or C1 proficiency in Czech • English (B2) required for training and internal systems • Previous experience in a tech support environment is required. • Advanced PC knowledge and high typing accuracy (20+ WPM) • Proficiency in MS Office • Familiarity with MacOS and iOS is a significant advantage. • Strong written and verbal skills, with the ability to handle B2B interactions if needed.

🏖️ Benefits

• Full support package provided for those moving to Greece • Career Growth: Clear progression paths from Tier 1 to Tier 2 and leadership roles. • Stability: Regular mandatory up-trainings to keep your skills sharp and up-to-date. • Supportive, stable workload within a global team environment.