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Technical Customer Support Agent, Japanese-speaking

Job not on LinkedIn

🕒 September 15

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🗣️🇯🇵 Japanese Required

Where this job comes from

Posted on CB Talents Academy's careers page, not through a job board

First seen by Remote Rocketship September 15

Still open on CB Talents Academy's site. Checked 4 hours ago.

Logo of CB Talents Academy

CB Talents Academy

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Provide Tier 1 technical customer support for a global cloud-storage platform • Help customers through chat, calls, and email • Resolve technical issues, refunds, file restoration, and account access matters • Progress toward advanced support teams

🎯 Requirements

• Must already reside in Greece • Valid work permit/right to work in Greece • Japanese C1/fluent • Availability to work Monday–Friday, 02:00–11:00 due to the Japanese market

🏖️ Benefits

• 100% remote work within Greece • Monday–Friday schedule • Structured 12-day nesting • Approximately 45-day learning period • Progression opportunities into advanced support teams

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