Technical Advisor, German Speaking

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CBT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

🤝 B2B

🤖 Artificial Intelligence

🥽 AR/VR

B2B • Artificial Intelligence • AR/VR

CBT is a Digital Sherpa systems integrator that helps enterprises navigate digital transformation with IoT, edge computing, and AI-powered solutions. The company designs and implements connected-worker programs, vision AI for worker health and safety, IT/OT convergence, and AR/VR-enabled devices and workflows, providing end-to-end design, software, and implementation services for B2B customers.

📋 Description

• Assist customers via phone, chat, and email • Track and follow up on customer cases for timely resolution • Maintain professionalism and empathy in every interaction • Diagnose issues and follow procedures to resolve technical problems • Work to meet client-specific KPIs and internal performance goals • Collaborate with team members to share solutions

🎯 Requirements

• Excellent written and verbal command of German • Good communication skills in English • A natural curiosity for gadgets, imaging technology, and hardware troubleshooting • Solution-driven and capable of thinking outside the box to resolve customer concerns • Possess patience and communication skills to ensure positive interactions • Eager to learn and apply training effectively

🏖️ Benefits

• Performance Bonus: Up to 10% on top of your monthly salary • Work Flexibility: 100% Remote (training and daily operations)