Administrative Assistant – Sales Support

Job not on LinkedIn

🕒 May 29

🇰🇪 Kenya – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 27%

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Logo of Career Directions Ltd

Career Directions Ltd

51 - 200 employees

Founded 2003

👥 HR Tech

💼 Consulting

🎯 Recruiter

HR Tech • Consulting • Recruitment

Career Directions Ltd. is a proactive Human Resource Management consultancy firm specializing in Strategic Labour Force Outsourcing, Recruitment, Training, Payroll Processing, and Total Human Resource Management. Established in 2003, it serves as a one-stop shop for HR-related queries and support in and around East Africa. The company aims to champion best practices in Human Resource while addressing worker needs to achieve optimum productivity and profitability, all the while contributing to the success of its partners and improving community lives. Its core values include professionalism, respect, passion, and integrity.

📋 Description

• Assist producers and sales leadership with administrative and operational tasks related to new prospects, renewals, quoting, carrier follow-up, and RFP processes. • Support approximately 8 salespeople across 5 sales teams. • Help follow up with carriers and keep pending items, requests, and backlog moving forward. • Prepare, organize, and update documents, spreadsheets, presentations, proposal materials, and internal sales support resources. • Help gather and structure information needed for prospect meetings, client reviews, quoting processes, and follow-up activities. • Support the team in keeping sales opportunities, tasks, documentation, and carrier communications organized. • Help reduce administrative burden for producers so they can focus more effectively on sales activity, client relationships, and business development. • Support evolving sales processes as SBS continues strengthening its internal workflows and producer support model. • Assist with the preparation of quoting and RFP-related materials using our client internal processes, systems, and AI-supported tools. • Support quoting workflows through tools such as Perfect Quote and other SBS-approved systems. • Input, organize, and review data needed for quoting, benchmarking, analytics, and proposal preparation.

🎯 Requirements

• Bachelor’s degree or diploma in Business Administration, Marketing, Communications, Finance, Insurance, Healthcare Administration, Human Resources, or a related field preferred. • 3+ years of strong administrative, sales support, operations support, or related experience. • Excellent attention to detail and ability to manage multiple tasks accurately. • Comfort working with data, documents, spreadsheets, and technology platforms. • Strong written communication skills. • Ability to follow structured workflows and document processes. • High level of discretion and professionalism when handling confidential information. • Ability to work independently in a remote environment. • Strong organizational and time management skills. • Willingness to learn new tools, including AI-supported workflows and quoting/RFP systems. • Ability to work with evolving processes and adapt as systems, tools, and workflows are improved. • Reliable follow-through and the ability to keep tasks moving without heavy supervision. • Ability to work the preferred schedule of approximately 5:00 AM–2:00 PM Eastern Time.

🏖️ Benefits

• Competitive Salary • Performance raises • Remote work flexibility • Opportunity to work with a diverse, dynamic team • Career growth potential

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