Principal Field Solutions Architect - CX

January 18

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $115.2k - $144k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

CDW

WebsiteLinkedInAll Job Openings

Enterprise • SaaS • Cybersecurity

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

10,000+ employees

Founded 1984

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity on 2015-07

📋 Description

• Technical pre-sales support of Customer Experience related opportunities across defined geographies • Design and present Customer Experience solutions with partners • Position value proposition and basic ROI fundamentals for proposed solutions • Explain Contact Center and AI solution differentiation

🎯 Requirements

• Bachelor’s Degree or equivalent experience • 7-years minimum technical pre-sales or technical architecting experience • Minimum of seven years selling Contact Center solutions and professional services is a plus • Knowledge of ACD and IVR systems • Knowledge of multiple Contact Center platforms and Independent Software Vendors (ISV)

🏖️ Benefits

• Employee benefits available through the company’s benefit portal • Annual bonus target of $35,000 subject to terms and conditions of plan • Equal Opportunity Employer committed to diverse and inclusive workplace • Opportunity to work with a leading multi-brand technology provider