Consulting Solution Engineer

🔥 46 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $169.1k - $270.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Own consultative engagements end-to-end: discovery, architecture advocacy, test-plan influence, and value articulation • Lead strategic trials, capture outcomes and learnings, and translate them into adoption-driving collateral • Evangelize solution differentiation and drive corresponding solution implementation for customer demo lab • Shape portfolio strategy through competitive insights and standards participation; publish patents/white papers • Work closely with SE&I leadership to identify SVS opportunities and position value to Ciena customers, helping to drive adoption of SVS • Lead the process of providing SE&I inputs into PLM during release planning process • Prime the incubation of new products/solutions targeted at large market opportunities, and lead technical engagement with top customers • Partner with Solution Architects; define relationships and handoffs; coach TSE engineers as a mentor-of-mentors • Collaborate with Customer's Technical Staff as their Ciena DCOM Design Partner • Define gaps and opportunities to improve performance and capabilities of existing Ciena DCOM solution • Work with SMEs inside Ciena to define new features and functions • Work with Customer's Technical Staff to refine and align proposed solutions with production deployment requirements • Once productized by Ciena R&D and Test, support integration testing in customer's pre-production test environment • Coordinate the responses to DCOM customer pre-production issues, requests and technical questions posted on Workplace and Google Chat

🎯 Requirements

• 15+ years of experience • proven record influencing strategic customer decisions and driving adoption • Broad multi-domain networking expertise • strong awareness of competitive landscape and positioning • Exceptional communication, storytelling, and negotiation skills; executive presence • Ability to connect technical capabilities to business outcomes and ROI • Bachelor’s degree (EE/CS/E&C) or equivalent; thought-leadership contributions preferred (public speaking, publications)

🏖️ Benefits

• medical, dental, and vision plans • participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • company-paid holidays • paid sick leave • vacation time