Ciena
5001 - 10000 employees
Founded 1985
📡 Telecommunications
🔧 Hardware
💰 Series C on 1995-12
Telecommunications • Hardware • Networking
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.
Customer Success Advocate
🔥 0 minutes ago
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Ciena
5001 - 10000 employees
Founded 1985
📡 Telecommunications
🔧 Hardware
💰 Series C on 1995-12
Telecommunications • Hardware • Networking
Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.
📋 Description
• Proactively identify customer’s goals and drive desired business outcomes • Conduct operational and business reviews highlighting success achievements • Establish yourself as the trusted advisor for your book of business • Identify and drive upsell and cross-sell opportunities across customer base
🎯 Requirements
• 2+ years in technology industry in a customer success role • Excellent communication & presentations skills • Microsoft Office Suite proficient • Strong analytical skills • Ability to create, translate, and manipulate data into actionable insights
🏖️ Benefits
• flexible work environment • individual growth • well-being • belonging
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