Principal Client Value Partner – Retail

🕒 May 27

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Celonis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🏢 Enterprise

⚡ Productivity

☁️ SaaS

💰 $600M Debt Financing on 2022-08

Enterprise • Productivity • SaaS

Celonis is a company that specializes in process mining and process intelligence, offering a platform to help enterprises improve their operational efficiency. With a suite of tools and solutions such as the process intelligence graph, process analysis, and process monitoring, Celonis enables businesses to gain insights into their processes, identify inefficiencies, and optimize workflows. The company's solutions cater to various industries, including finance, manufacturing, telecommunications, public sector, and more. Celonis is known for helping companies like PepsiCo and GE Healthcare achieve significant operational improvements and financial benefits by unlocking hidden value in their processes.

📋 Description

• Translate Strategy to Operations: Analyze the client's strategic goals and map them to a long-term vision utilizing Process Intelligence software. • Target High-Impact Areas: Architect the C-suite agenda by optimizing entire value chains, specifically targeting areas like procurement operations and inventory management. Integrate store-level anti-shrink detection, robotics, and automation enabling new retail concepts. • Build the Business Case: Develop robust Business Cases and AI roadmaps in support of organizations. Identify opportunities for general automation, Edge compute, and AI/ML pipelines across hybrid infrastructures. • Undertake Value Assessments: Leverage deep product knowledge as a certified Celonis Value Assessment Expert to communicate value opportunities and strategic roadmaps. • Drive Engagement Success: Head several Process Improvement workstreams for transformational programs at Fortune 500 clients. • Orchestrate the Ecosystem: Deploy Process Mining Centers of Excellence to support the deployment and operationalization of Celonis. Coordinate technical teams to deliver architecture reviews, executive workshops, demos, and technical execution. • Solve Systemic Challenges: Develop custom data models, data dashboards, and automations to identify and correct errors, and execute requirements gathering to prevent mismatches of invoices, goods receipts, and purchase orders. • Facilitate Workshops: Facilitate process mapping workshops to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions. Accelerate Proof of Concepts to drive business and technology decisions. • Deliver Measurable Impact: Drive significant P&L and Working Capital savings while automating workflows to save thousands of hours of manual effort for clients. Target shaping technical strategy with an estimated $100M+ in customer ROI. • Manage Architectural Risk: Perform architectural risk reviews to validate system direction early and minimize vulnerability exposure. Partner with infosec and legal teams to define strict guardrails for AI data collection, training, privacy, and Responsible AI. • Codify Best Practices: Develop standards to analyze, automate, and improve business processes in a product-agnostic manner. Streamline deployments utilizing CI/CD and infrastructure automation concepts. • Build Strategic Partnerships: Develop meaningful partnerships with various process-oriented firms to support clients across data preparation, system migration, data warehousing, and process mining use case needs. • Innovate & Enable: Publish internally developed applications to enable customers to identify appropriate levels of inventory and take corrective action. Drive innovation utilizing IoT, computer vision, and experimental GPUs. • Expand Global Footprint: Manage multi-year regional deployments supporting multiple countries and languages for multi-national clients.

🎯 Requirements

• Deep Industry Experience: 15+ years of relevant experience designing and operationalizing large-scale platforms, ideally combining time at a global Retail, Logistics, or Supply Chain-intensive firm with Strategy Consulting. You possess a proven track record delivering solutions for major enterprises. • Consulting Leadership: Proven progression in consulting, with experience serving as a Consultant, Senior Consultant, Manager, Director or Vice President. • Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement. • Domain Expertise: Demonstrated experience managing multi-year deployments for multi-national CPG clients, coupled with a deep understanding of accounts payable and procurement operations. • Technical Fluency: You understand the modern supply chain stack (SAP S/4HANA, Oracle, TMS/WMS systems) and how to translate Celonis use cases into the customer's specific business landscape. • Stakeholder Management: Exceptional stakeholder management skills, with proven experience working closely with application owners, server owners, managed service providers, and business leadership.

🏖️ Benefits

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. • Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.