Customer Service Representative, 12-month contract

Job not on LinkedIn

🕒 Yesterday

🗣️🇫🇷 French Required

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Logo of Cencora

Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Provide technical assistance and office support to internal associates • Monitor servers and backups and investigate incidents • Coordinate telephony needs according to defined processes • Implement improvements and upgrades to desktops and servers • Document and follow up on incidents using SYSAID (ITIL)

🎯 Requirements

• Bachelor's degree in Computer Science or a related field • 6 years' experience as a systems administrator • Microsoft Certified Systems Engineer (MCSE) or Microsoft MCDST certification • Strong knowledge of TCP/IP, DNS, and LDAP • Practical experience with secure VPNs and Cisco firewalls • Excellent customer service skills • Ability to multitask in a fast-paced environment • Mandatory ability to communicate clearly in English and French

🏖️ Benefits

• Health insurance • Dental care • Vision care • Support for working families • Professional development resources • Training programs • Paid parental leave • Paid caregiver leave

Apply Now

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