Pharmacy Care Coordinator

🔥 1 minute ago

🐎 Kentucky, Texas – Remote

🐎 Kentucky – Remote 🤠 Texas – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Supports pharmacy liaison workflows by handling routine inquiries, documenting requests, and coordinating follow-up with patients, providers, payers, and internal teams. • Coordinates case-related activities such as status tracking, information collection, documentation review, and communication updates to support timely service delivery. • Maintains accurate records in case management, pharmacy, and related operational systems in accordance with established procedures and documentation standards. • Collaborates with pharmacy operations, reimbursement, customer support, and external stakeholders to facilitate routine handoffs and resolve standard issues. • Monitors open requests, service timelines, and pending items to identify delays, communicate updates, and escalate issues when needed. • Supports the preparation and maintenance of job aids, reference materials, and standard documentation that improve consistency across liaison activities. • Provides accurate information on routine processes, requirements, and next steps while referring more complex questions or exceptions to appropriate personnel.

🎯 Requirements

• High School Diploma/GED or equivalent experience required • Preferred education in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations • 2+ years of experience in pharmacy support, patient access, healthcare coordination, customer service, reimbursement support, or a related field required • Certification in pharmacy support, patient access, healthcare administration, customer service, or equivalent preferred

🏖️ Benefits

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • variety of training programs • professional development resources • opportunities to participate in mentorship programs