Salesforce Delivery Manager

November 7

Apply Now

Receive Emails with Similar Jobs

CENTEGIX

WebsiteLinkedInAll Job Openings

Security • Education • Healthcare Insurance

CENTEGIX is a company that provides innovative safety and security solutions designed to save critical time during emergencies. Their offerings include a layered safety platform featuring a mobile panic button, incident-activated video, visitor management, critical incident mapping through their Safety Blueprint, and more. These solutions are tailored to a variety of sectors including K-12 education, higher education, healthcare, commercial industries, and government/public safety. CENTEGIX focuses on enhancing situational awareness and rapid response capabilities to protect and empower staff and first responders in urgent situations.

51 - 200 employees

🔐 Security

📚 Education

⚕️ Healthcare Insurance

💰 Private Equity Round on 2021-08

📋 Description

• Lead end-to-end Salesforce project delivery, including planning, scheduling, resource allocation, and risk management. • Ensure that all projects are delivered on time, within scope, and within budget while maintaining the highest standards of quality. • Oversee day-to-day and monthly release schedules of Salesforce cases • Partner with internal business stakeholders to define project objectives, requirements, and success criteria. • Serve as a trusted advisor, managing expectations and communicating project updates effectively across departments. • Oversee work from in-house consultants and managed services teams, ensuring alignment, productivity, and collaboration. • Provide mentorship, coaching, and professional development to support team growth and excellence. • Collaborate with technical architects and developers to design robust, scalable Salesforce solutions that align with industry best practices. • Review and validate solution designs, ensuring adherence to Salesforce development and configuration standards. • Implement rigorous testing and quality assurance processes to guarantee reliability and performance. • Act as the primary point of contact for Salesforce delivery within the organization. • Maintain strong relationships with internal clients and external vendors, ensuring clear communication, accountability, and continuous improvement.

🎯 Requirements

• 5+ years of proven experience managing Salesforce projects or delivery teams • Strong understanding of Salesforce platform capabilities, limitations, and best practices • Excellent communication, interpersonal, and stakeholder management skills • Demonstrated leadership ability in managing small, cross-functional teams including external partners • Proficiency with project management tools such as JIRA, Asana, or Microsoft Project • Ability to prioritize and execute in a fast-paced, mission-critical environment • Fluent written and verbal English communication skills • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field • PMP or Agile Scrum Master certification • Salesforce certifications such as: Salesforce Certified Administrator (ADM 201) • Salesforce Certified Platform App Builder • Salesforce Certified Platform Developer I (highly desirable) • Advanced Excel skills with the ability to analyze and transform large sets of data. • Strong Technical Documentation Skills • Excellent oral communication, listening, interpersonal, and written communication skills • Willingness to share knowledge with team members, superiors, and users • Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand • Ability to effectively present information and respond to questions from managers and other employees of the organization • Strong personal work ethic, with the ability to meet deadlines, work independently, and as a part of a collaborative team • The desire to work on a variety of creative projects to improve process and system use for colleagues • Ability to work remotely during standard EST/EDT business hours

🏖️ Benefits

• Remote first work environment; we offer workplace flexibility • Participation in company wide discretionary bonus • 15 days paid time off(prorated) • 12 paid holidays • Monthly device(s) reimbursement • Up to $2500/year reimbursement for eligible education expenses • We offer a range of Healthcare plans to meet your needs (medical, dental, vision) • 401(k) Plan with 4% employer contribution to help you plan for the future • Employee Referral Bonus • Charitable Program Match