Social Media – Community Manager

🕒 May 22

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CENTEGIX

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔐 Security

📚 Education

⚕️ Healthcare Insurance

💰 Private Equity Round on 2021-08

Security • Education • Healthcare Insurance

CENTEGIX is a company that provides innovative safety and security solutions designed to save critical time during emergencies. Their offerings include a layered safety platform featuring a mobile panic button, incident-activated video, visitor management, critical incident mapping through their Safety Blueprint, and more. These solutions are tailored to a variety of sectors including K-12 education, higher education, healthcare, commercial industries, and government/public safety. CENTEGIX focuses on enhancing situational awareness and rapid response capabilities to protect and empower staff and first responders in urgent situations.

📋 Description

• Own strategy and daily execution across LinkedIn, Facebook, Instagram, X, and YouTube • Maintain a consistent and high-quality cadence of engaging social content across all channels • Develop content that captures attention, disrupts patterns, and differentiates CENTEGIX within the market • Create and manage multiple content formats including: Short-form video, Carousels, Static graphics, Stories, Thought leadership posts, Event coverage, Live social content • Build and manage monthly content calendars aligned to campaigns, events, industry trends, vertical initiatives, and news cycles • Monitor engagement, brand sentiment, comments, and direct messages while representing the CENTEGIX voice with authenticity and responsiveness • Cover tradeshows, conferences, customer visits, and company events through live and real-time social content • Track and report on performance metrics including engagement, follower growth, reach, share-of-voice, and overall content effectiveness • Build and manage a structured CENTEGIX champion community consisting of school leaders, public safety professionals, healthcare leaders, and customer advocates • Develop and scale customer advocacy programs with clear participation opportunities and engagement strategies • Build and support employee advocacy initiatives that activate field sales, customer success, and executive leadership across social platforms • Identify and nurture brand advocates, influencers, and customer champions • Create community-focused programming including customer spotlights, peer conversations, polls, testimonials, and engagement campaigns • Partner closely with the Events team to extend conference and event engagement into long-term digital community participation • Partner with the Content team to repurpose long-form assets into social-first formats • Collaborate with video and creative teams on short-form social video concepts, scripting, and distribution • Support demand generation and campaign initiatives through organic social amplification

🎯 Requirements

• 3–5+ years of experience managing brand social media channels and digital communities • Strong understanding of platform-specific social strategy across LinkedIn, Instagram, Facebook, YouTube, and X • Proven success building, growing, or managing online communities, advocacy programs, or engaged audiences • Excellent writing and communication skills with the ability to adapt tone and messaging by platform and audience • Experience creating short-form video and social-first content • Proficiency with social media management and scheduling tools such as Sprout Social, Hootsuite, or similar platforms • Data-driven mindset with experience analyzing social performance metrics and optimizing strategy accordingly • Strong organizational skills with the ability to manage multiple initiatives simultaneously • Self-starter mentality with the ability to build processes, programs, and strategies from the ground up • Experience leveraging AI tools thoughtfully and effectively within content and marketing workflows • Experience in B2B marketing, education, healthcare, safety, SaaS, or mission-driven industries is strongly preferred • Familiarity with CRM, marketing automation, advocacy, or community management platforms is a plus • Basic video editing skills using tools such as CapCut, Premiere Pro, or similar software preferred • Experience supporting event marketing, thought leadership campaigns, or employee advocacy initiatives preferred • Strong personal social media presence and understanding of modern content trends strongly preferred

🏖️ Benefits

• Remote first work environment; we offer workplace flexibility • Participation in company wide discretionary bonus • Fifteen days of PTO plus twelve company holidays • Three days of paid Sick Leave and one floating holiday • Monthly device(s) reimbursement • Up to $2500/year reimbursement for eligible education expenses • We offer a range of Healthcare plans to meet your needs (medical, dental, vision) • 401(k) Plan with 4% employer contribution to help you plan for the future • Employee Referral Bonus • Charitable Program Match