Senior Process Improvement Manager

🔥 1 hour ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $87.7k - $157.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Identify, facilitate and lead enterprise wide process improvement activities utilizing LEAN/Six Sigma methodologies to design and improve processes that support business infrastructure and performance. • Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies. • Prioritize and lead process improvement activities across the enterprise in support of all departments and functional areas. • Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objective are met and return on investment is realized. • Consult with senior leadership and provide analysis and advice on a variety of performance and process related topics. • Provide training and guidance to project teams and functional areas to assist with the implementation and maintenance of process improvement activities. • Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status. • Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps. • Evaluate completed process improvement projects to identify and implement best practices and lessons learned.

🎯 Requirements

• Experience leading hands-on workflow redesign, process improvement, or operating model transformation in complex healthcare or business environments. • Ability to assess current-state operations, identify root causes, and translate findings into practical future-state solutions. • Demonstrated ability to standardize and scale pilots, local processes, or improvement concepts into measurable operating models. • Strong facilitation and stakeholder partnership skills, including the ability to influence without direct authority in matrixed environments. • Experience defining success measures, supporting adoption, monitoring performance, and validating sustained operational, quality, or financial improvement. • Highly preferred that candidate has background in either Utilization Management OR Case Management.

🏖️ Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules