Data Quality Analyst

Job not on LinkedIn

🔥 14 hours ago

🗣️🇨🇳 Chinese Required

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Logo of CENTERLIGHT

CENTERLIGHT

1 - 10 employees

Founded 2012

🔧 Hardware

🤝 B2B

🛍️ eCommerce

Hardware • B2B • eCommerce

CENTERLIGHT is an award-winning architectural LED lighting company based in Marina Del Rey, CA that designs, engineers and supplies custom and premade LED linear fixtures, magnetic track systems, ring lights and RGB lighting solutions for commercial, residential and marine projects. Founded in 2013, the company provides lighting design services, project support and direct sales to architects, developers, builders, retailers, hospitality clients and homeowners, emphasizing high-CRI, energy-efficient LED products and fast shipping from California.

📋 Description

• Perform quality audits and reviews of all data submitted by the IDT teams in Care Compass • Complete quality validation calls to participants, providers, and home care agencies to confirm that all services requested were received • Capture and modify any data missing by the PACE staff and communicate key updates • Maintain accurate records of all scheduled appointments and ensure compliance with regulatory requirements • Inspect participant’s requests submitted by IDT and ensure deliverables are received • Provide analysis reports of data information to management and prepare recommendations for review

🎯 Requirements

• Associate degree preferred, or equivalent relevant call center years of experience preferred • One to two (1-2) years of experience in customer service, quality, and/or auditing experience • Able to pass a typing test with at least 40 WPM • Bilingual Requirement: Chinese • Excellent written and verbal communication skills • Ability to thrive in a fast-paced environment and meet assigned deadlines • Excellent organizational skills, accuracy, and attention to detail • Ability to operate both independently and collaboratively as required • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

🏖️ Benefits

• Home Office Equipment Reimbursement after six months of continuous employment up to $600 for approved home office equipment expenses • Health insurance • Flexible work arrangements • Professional development opportunities • Stable internet connection requirement for this remote role

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