Carrier Relations Manager

🕒 January 21

🌐 Philippines, Indonesia – Remote

🇵🇭 Philippines – Remote 🇮🇩 Indonesia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 58%

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CEQUENS

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📦 Logistics

🏥 Healthcare

📣 Marketing

💰 $1M Series B on 2019-09

Logistics • Healthcare • Marketing

CEQUENS is a leading communications and engagement solutions provider, offering a comprehensive suite of products including omnichannel chat, multi-factor authentication, targeted messaging, AI-powered bots, location-based advertising, IVR, and communication APIs integrating SMS, voice, and various messaging platforms such as WhatsApp and Instagram. CEQUENS facilitates secure and reliable communications across industries such as BFSI, retail, logistics, delivery, and healthcare. Known for their robust infrastructure, scalable services, and global reach, CEQUENS helps organizations enhance customer engagement, streamline communications, and improve operational efficiency using advanced AI and communication technologies.

📋 Description

• Build and nurture strong, lasting relationships with MNOs globally • Serve as the primary point of contact for MNOs, ensuring their needs are met and addressing challenges • Implement strategies to enhance partnerships with MNOs • Collaborate with cross-functional teams to align goals and deliver exceptional service • Monitor industry standards and regulations related to MNOs in different countries • Present and promote CEQUENS' SMS monetization, SaaS and CPaaS offerings, channel partnership opportunities, and connectivity enhancements • Drive CPaaS sales by identifying opportunities and developing channel partnerships • Enhance service offerings through strategic collaborations • Identify growth opportunities in existing and new markets • Structure monetization models, commercial frameworks, and go-to-market plans with MNO and enterprise partners • Own the end-to-end CPaaS partnership lifecycle from opportunity identification through negotiation, contracting, and onboarding • Conduct carrier needs analysis and translate partner pain points into tailored solutions • Identify growth opportunities, propose strategic initiatives, and collaborate with cross-functional teams to execute plans • Proactively identify and resolve challenges faced by MNO partners • Participate in Carrier RFI/RFP responses and special projects • Drive account revenue growth through upsell and cross-sell opportunities • Own account-level revenue growth plans and track performance against targets • Represent CEQUENS at industry events, conferences, and forums • Share industry insights and trends to position CEQUENS as a thought leader

🎯 Requirements

• Minimum of 10 years of experience in carrier relations • Master/Bachelor's degree in Business Administration, Telecommunications, or related field; Master's degree preferred • Proven experience in carrier relations in a related role within the telecommunications industry is a must • Strong understanding of mobile network operations, technologies, and market dynamics • Great sales skills and good connections with telecom operators • Excellent communication, negotiation, and relationship-building skills • In-depth knowledge of the SMS and CPaaS industry, including regulatory requirements is a must • Strategic thinking, problem-solving abilities, and a results-driven mindset • Willingness to travel internationally as required for client meetings, conferences, and partnership development • Proficiency in English; additional languages a plus