UX Designer – Voice Experience, Automotive, VUI & Benchmarking

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Cerence Inc.

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Artificial Intelligence • Transport • Automotive

Cerence Inc. is a global company focused on providing AI-powered solutions, particularly in the automotive industry. They specialize in conversational and generative AI technologies that create intelligent, natural, and personalized interactions between humans and vehicles. With innovations like their proprietary automotive large language models, Cerence enhances user experiences across various forms of transport including cars, two-wheelers, and trucks. The company has over 500 million vehicles shipped with its AI technology, serving more than 80 OEMs and Tier 1 customers worldwide. Cerence is dedicated to continuous advancements in AI, aiming to revolutionize in-car user experiences through fast delivery and seamless integration of their solutions.

1001 - 5000 employees

Founded 2019

🤖 Artificial Intelligence

🚗 Transport

💰 Grant on 2020-12

📋 Description

• Contribute to the design and refinement of voice interactions and conversational flows. • Support VUI and HMI teams with voice persona development, system responses, and multimodal interaction design. • Provide VUI and UX design support for cross-domain and non-automotive product initiatives. • Ensure design consistency across product families. • Evaluate competitor and internal voice assistants, identifying strengths, weaknesses, and innovation gaps. • Create comprehensive benchmark reports, including behavioral analysis, quality evaluations, and design implications. • Plan, support, and conduct user studies and usability tests to validate conversational experiences. • Collect and analyze qualitative and quantitative data to uncover patterns in user behavior and system performance. • Translate findings into actionable insights for UX, VUI, product, and engineering teams. • Produce structured reports and presentations summarizing evaluation outcomes. • Work closely with product managers, UX designers, conversation designers, and engineers to ensure a user-centered design process. • Participate in design reviews and syncs to advocate for voice-first and multimodal design quality.

🎯 Requirements

• Bachelor’s degree (or equivalent experience) in UX Design, HCI, Cognitive Science, Psychology, Linguistics, or a related field. • Foundational knowledge in UX principles, usability testing, and user research. • Experience or coursework in voice interaction design, conversation design, or multimodal HMI is a strong plus. • Ability to analyze conversational interactions and identify usability or design issues. • Basic proficiency with design tools such as Figma, Sketch, Adobe XD, or similar. • Strong analytical, communication, and organizational skills. • Curiosity and motivation to learn about automotive systems, multimodal UX, and AI-driven interactions. • Prior experience in the automotive or mobility industry is beneficial but not required.

🏖️ Benefits

• Health insurance • Retirement plans • Professional development opportunities