Caregiver Coach

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Ceresti Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

⚕️ Healthcare Insurance

🤝 B2B

🔥 Funding within the last year

💰 $11.7M Venture Round - Ceresti Health on 2025-08

Healthcare Insurance • B2B

Ceresti Health is a tech-enabled care company that partners with health plans and accountable care organizations (ACOs) to support family caregivers of people living with dementia. The company combines claims-data driven risk stratification, caregiver education, a tablet-based platform, and weekly personal care navigators to improve care plan adherence, close social determinants of health gaps, and proactively detect changes in patients' conditions. Ceresti’s caregiver-led program has independently validated results showing substantial reductions in avoidable hospitalizations and per-patient medical costs, and it offers no-risk, outcomes-based contracts for payers.

📋 Description

• Deliver high-quality, person-centered coaching to family caregivers of individuals living with dementia, tailored to their unique challenges. • Use Ceresti’s proprietary technology platform to manage daily workflow, track caregiver progress, and document caregiver interactions. • Initiate and maintain consistent outbound engagement to establish trust and build strong, long-term relationships with assigned caregivers. • Educate caregivers on the dementia disease process, common behavioral symptoms, safety strategies, and techniques for managing stress and preventing burnout. • Coach caregivers through emotionally complex scenarios, such as end-of-life conversations, transitions to facility care, or family conflict around care decisions. • Guide caregivers in care planning, appointment preparation, accessing community-based resources and care coordination, helping them communicate effectively with healthcare providers and navigate the healthcare system. • Meet or exceed performance metrics related to caregiver engagement, satisfaction, and program outcomes. • Attend and contribute to regular team huddles, trainings, and case reviews, sharing insights and best practices with peers and leadership. • Participate in quality improvement initiatives, including pilot studies, internal feedback loops, and caregiver experience evaluations. • Other duties as assigned.

🎯 Requirements

• 2+ years of experience working professionally with older adults or persons living with dementia. • Direct caregiving experience (personal or professional) with persons with cognitive impairment. • Fluency in English. • Must be eligible to work in the U.S. • Ability to work independently in a fully remote setting.