Solutions Engineer

Job not on LinkedIn

September 4

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $84k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Ceribell │ Point-of-Care EEG

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Ceribell is a fast growing venture-backed medical device start-up company founded by two faculty members at Stanford University. Our primary mission is to improve neurological care for emergency and ICU patients. Ceribell is focused on making EEG widely accessible, more efficient, and more cost-effective to improve the diagnosis and treatment of patients at risk for seizures. The System can be set up by any healthcare provider within minutes. Now with Clarity, Ceribell offers 24/7 continuous bedside EEG monitoring and alert.

51 - 200 employees

💰 $50M Series C on 2022-09

📋 Description

• Serve as a primary technical point of contact for internal teams and customers, creating solutions to overcome technical, procedural, and operational challenges. • Lead discussions on workflow integration, especially concerning EMR orders and system integrations necessary for embedding Ceribell products into client operations. • Collaborate with hospital teams on vendor intake processes including completing new vendor forms, conducting security reviews, risk assessments, and ensuring smooth testing and implementation. • Proactively troubleshoot and resolve customer issues, aiming for long-term solutions that enhance customer satisfaction and operational efficiency. • Operate independently with minimal oversight, adapting quickly to the dynamic needs of a fast-paced startup environment. • Maintain technical skills and knowledge, keeping up with current technical trends, and being able to create Proof-of-Concept when needed. • Participate in a 24/7 on-call rotation, providing critical support and rapid responses to emergent customer needs.

🎯 Requirements

• Bachelor’s Degree in a related field or equivalent practical experience. • Minimum of 2 years of relevant work experience in Solutions Engineering, with a strong background in deploying complex technology solutions in hospital or enterprise environments. • Comprehensive understanding of networks, firewalls, security configurations, and IT infrastructure components including the ability to articulate and have a solid understanding of “how the internet works.” • Positive and professional and ready to be thrown into situations with customers or cross-functional teams to assess, develop, and prioritize solutions. • Familiarity with regulatory frameworks such as HIPAA, FDA, SOC2, HITRUST, FedRAMP, or similar. • Flexibility to work outside regular business hours, including evenings and weekends, as required by the on-call schedule. • Willingness to travel to customer locations within the US, with travel requirements up to 10%

🏖️ Benefits

• Annual Bonus + Equity Opportunity • 100% Employer paid Health Benefits for Employees • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection) • 100% paid Life and Long-Term Disability Insurance • 401(k) with a generous company match • Employee Stock Purchase Plan (ESPP) with a discount • Monthly cell phone stipend • Flexible paid time off • 11 Paid Holidays + 5 Company Wellness Days • Excellent parental leave policy • Fantastic culture with tremendous career advancement opportunities • Joining a mission-minded organization!