Product Owner – Insurance

🔥 14 hours ago

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $87k - $127.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Crum & Forster

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. We protect businesses and organizations from the unpredictable nature of risk, giving them the confidence to take on new challenges and flourish in today’s increasingly complex and uncertain world. C&F is client-focused, creative, and flexible in delivering customized products and services.

📋 Description

• Partner with business leadership to develop and maintain a comprehensive product roadmap aligned with operational and business objectives • Prioritize features and enhancements based on business value, technical constraints, risk, and regulatory requirements • Balance competing priorities across multiple insurance products while managing stakeholder expectations • Collaborate with Portfolio Management to ensure alignment with enterprise-wide initiatives • Define measurable success criteria for product implementations and track outcomes • Evaluate opportunities to improve workflows, user experience, and operational effectiveness across supported platforms • Serve as the accountable owner for the product backlog, ensuring clarity, transparency, and continuous prioritization • Write clear business requirements, user stories, and comprehensive acceptance criteria • Translate complex business needs into actionable product and process solutions for development teams • Lead Agile ceremonies including backlog refinement, sprint reviews, and related planning activities • Coordinate with Program Increment (PI) Planning sessions to ensure alignment with broader delivery timelines • Use Jira and related Agile tools to manage backlog items, priorities, dependencies, and sprint progress • Collaborate with QA teams and support User Acceptance Testing prior to deployment • Develop and execute change management plans for implementations • Design and deliver targeted training sessions for stakeholders during product rollouts • Create user adoption metrics and track progress against implementation goals • Facilitate regular feedback sessions with end users to drive continuous improvement • Establish and monitor KPIs for product performance and operational efficiency • Define and track success metrics such as adoption, cycle time improvement, defect reduction, and stakeholder satisfaction • Identify optimization opportunities across platforms to improve workflow efficiency • Support disaster recovery planning and business continuity for critical systems • Occasional travel to other C&F locations for collaborative planning sessions (10%) • Regular participation in PI planning events (quarterly) • Support during implementation weekends (scheduled 4–6 times annually)

🎯 Requirements

• Bachelor's degree or equivalent experience • 3+ years of experience, preferably in insurance operations, underwriting, product ownership, product management, or business analysis • Strong ability to write clear, detailed business requirements, user stories and acceptance criteria • Experience using Jira or similar work management tools to manage product backlogs, stories, and sprint activities • Demonstrated ability to translate complex business needs into actionable product and process solutions • Demonstrated ability to prioritize competing stakeholder needs and make effective tradeoff decisions based on value, risk, and delivery constraints • Working knowledge of Agile methodologies and experience in Scrum environments • Strong analytical capabilities with data-informed decision-making skills • Excellent communication and presentation skills for technical and non-technical audiences

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path • A dynamic, ambitious, fun and exciting work environment • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community