IT Business Analyst III – Billing

🕒 April 14

🏄 California – Remote

🏄 California – Remote

💵 $132k - $138k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Business Analyst

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California FAIR Plan Association

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1968

Insurance

California FAIR Plan Association is an insurance organization that provides basic fire insurance coverage for high-risk properties in California when traditional insurance companies will not offer coverage. The FAIR Plan includes dwelling coverage for owner- or tenant-occupied dwellings with up to four family units, as well as commercial coverage for business-owned buildings. They also offer earthquake insurance through the California Earthquake Authority. The organization helps Californians access necessary fire insurance via licensed brokers and is essentially a temporary insurance solution when coverage is unavailable from traditional insurers.

📋 Description

• Spearhead analysis for large and complex initiatives impacting insurance billing, payments, commissions, collections, and financial integrations • Drive end-to-end requirement lifecycle, including discovery, documentation, validation, and solution alignment for enterprise billing capabilities. • Facilitate cross-functional workshops with Billing, Finance, Product, Operations, and IT stakeholders to define and align business and system requirements. • Perform cross-system impact analysis across billing and related enterprise systems to ensure solution consistency and alignment. • Define solution approaches with architects, engineering leaders, and stakeholders. • Influence enterprise roadmap planning and contribute to billing system capability and modernization decisions. • Establish and promote analysis standards, documentation practices, and best practices across initiatives. • Provide strategic recommendations for process, system, and operational improvements in billing. • Direct complex UAT planning and execution, including coordination of defect resolution and business sign-off • Mentor and guide Business Analysts, providing functional leadership and strengthening team capability. • Act as the functional lead and trusted advisor for billing-related initiatives and decision-making discussions. • Collaborate closely with IT delivery teams, QA, and business stakeholders, ensuring successful solution delivery and adoption. • Ensure compliance with federal, state, and industry regulations impacting insurance billing. • Perform other duties as required to support organizational objectives and the successful delivery of billing initiatives.

🎯 Requirements

• A Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field is preferred. • 7+ years of Business Analyst experience, with focus on insurance billing, finance, or related financial systems • Deep domain expertise in insurance billing processes, including invoicing, payments, commissions, collections, refunds, write-offs, reinstatements, and agency billing • Proven experience leading large-scale, cross-functional initiatives involving billing, policy administration, product configuration, regulatory changes, and system integrations • Strong experience working in enterprise Agile environments, including leading requirements activities, backlog management, and supporting end-to-end delivery cycles • Demonstrated ability to influence solution direction, drive alignment across stakeholders, and contribute to enterprise roadmap and capability planning discussions • Experience serving as a functional lead or trusted advisor for complex billing or financial system initiatives • Demonstrated experience mentoring and guiding Business Analysts to strengthen domain knowledge, analysis practices, and delivery effectiveness • Strong understanding of system integrations, APIs, and data flows supporting insurance policy and billing ecosystems (hands-on technical depth not required, but strong conceptual understanding expected).