ServiceNow Solutions Architect

Job not on LinkedIn

🕒 August 4

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 43%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Chaintech®

Chaintech®

201 - 500 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Chaintech® is a Brazilian technology company specializing in digital transformation, systems integration, and IT infrastructure services for public sector and enterprise clients. With 15+ years in the market, partnerships with vendors like ServiceNow, and experience delivering biometric integrations, vehicle transfer platforms, and state portal solutions, Chaintech provides tailored consulting, implementation, and information security services. The company focuses on enterprise-grade implementations for government agencies and large organizations, emphasizing secure, scalable digital platforms.

📋 Description

• Define and evolve the solution architecture on the ServiceNow platform • Design solutions using the FSM (Field Service Management), CSM (Customer Service Management), and SPM (Strategic Portfolio Management) modules • Define strategies for system integration, data architecture, and information security • Guide the use of extensions through App Engine, ensuring scalability and development best practices • Design automation workflows and integrations to optimize business processes • Lead the design of the FSM/Now Mobile solution, supporting field team operations • Serve as a technical reference for the development team, promoting architecture standards and technical governance • Ensure alignment with ServiceNow platform best practices and the project's strategic needs

🎯 Requirements

• Strong experience in solution architecture on the ServiceNow platform • Knowledge of integrations, systems architecture, data modeling, and security • Experience designing scalable, sustainable, and highly available solutions • Experience defining architectural standards and technical governance • Excellent analytical, communication, and interpersonal skills, with the ability to work effectively with multidisciplinary teams • Preferred: experience with FSM, CSM, SPM, App Engine, and Now Mobile • Preferred: ServiceNow certifications • Preferred: experience with digital transformation projects and large-scale enterprise platforms

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