ServiceNow Solutions Architect

🔥 3 hours ago

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Chaintech®

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Chaintech® is a Brazilian technology company specializing in digital transformation, systems integration, and IT infrastructure services for public sector and enterprise clients. With 15+ years in the market, partnerships with vendors like ServiceNow, and experience delivering biometric integrations, vehicle transfer platforms, and state portal solutions, Chaintech provides tailored consulting, implementation, and information security services. The company focuses on enterprise-grade implementations for government agencies and large organizations, emphasizing secure, scalable digital platforms.

📋 Description

• Define and evolve the solution architecture on the ServiceNow platform • Design solutions leveraging FSM (Field Service Management), CSM (Customer Service Management) and SPM (Strategic Portfolio Management) modules • Define integration strategies between systems, data architecture and information security • Guide the use of extensions via the App Engine, ensuring scalability and development best practices • Design automation workflows and integrations to optimize business processes • Lead the design of FSM/Now Mobile solutions to support field team operations • Serve as a technical reference for the development team, promoting architectural standards and technical governance • Ensure adherence to ServiceNow platform best practices and the strategic needs of the project

🎯 Requirements

• Solid experience in solution architecture on the ServiceNow platform • Knowledge of integrations, systems architecture, data modeling and security • Experience designing scalable, maintainable and high-availability solutions • Experience defining architectural standards and technical governance • Excellent analytical skills, communication and ability to work with multidisciplinary teams • Experience with FSM, CSM, SPM, App Engine and Now Mobile (advantageous) • ServiceNow certifications (advantageous) • Experience in large-scale digital transformation projects and enterprise platforms (advantageous)