Chamber
Healthcare Insurance • SaaS
Chamber is a company focused on improving cardiovascular health by empowering cardiology teams to thrive in a value-based care environment. It partners with cardiologists to offer technology solutions and support services that enable comprehensive care and unlock new revenue opportunities, at no cost to the practice. Chamber aids in navigating value-based care through real-time insights, administrative support, and expertise in payer negotiations. With a strong network of high-performing cardiologists and partnerships with hospital systems, Chamber is transforming the cardiology care ecosystem to ensure providers are compensated for delivering the right care at the right time.
Director/VP of Care Operations – Transformation
November 22
Chamber
Healthcare Insurance • SaaS
Chamber is a company focused on improving cardiovascular health by empowering cardiology teams to thrive in a value-based care environment. It partners with cardiologists to offer technology solutions and support services that enable comprehensive care and unlock new revenue opportunities, at no cost to the practice. Chamber aids in navigating value-based care through real-time insights, administrative support, and expertise in payer negotiations. With a strong network of high-performing cardiologists and partnerships with hospital systems, Chamber is transforming the cardiology care ecosystem to ensure providers are compensated for delivering the right care at the right time.
📋 Description
• Build & Lead Next-Generation Care Teams • Recruit, train, and scale care teams that proactively engage patients through outbound and inbound outreach. • Drive excellence in communication, documentation, and value-based outcomes. • Develop workflows for triage, care coordination, education, and escalation. • Operationalize AI-Enabled Care Delivery • Lead the adoption of AI-driven outreach, documentation, quality monitoring, and decision support. • Ensure care teams are working at top-of-license, shifting repetitive tasks to automation. • Partner with Product and Data teams to deploy, test, and scale automation that improves efficiency, accuracy, and consistency. • Build Systems That Scale • Own day-to-day care operations: performance dashboards, staffing models, QA programs, and capacity planning. • Ensure delivery against contractual SLAs and key payer metrics. • Translate payer requirements into clear operational workflows and accountability structures.
🎯 Requirements
• 8–15+ years in healthcare operations (population health, managed care, care coordination, or VBC). • Demonstrated success as tech-forward operator, excited to deploy automation and AI into care delivery. • Proven success building and scaling patient-facing operational teams. • Operational experience translating contracts into repeatable workflows with measurable outcomes. • Strong analytical and systems-thinking mindset — fluent in metrics and continuous improvement. • Excellent communicator who influences cross-functionally with clinical, product, and executive partners. • Passionate about transforming heart health for patients and providers.
🏖️ Benefits
• Periodic travel to Chamber offices may be required
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