Reconciliation and Payments Specialist

Job not on LinkedIn

đŸ”„ 0 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 12%

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Logo of Chargeflow

Chargeflow

51 - 200 employees

💳 Fintech

đŸ›ïž eCommerce

Fintech ‱ eCommerce

Chargeflow is the world's first fully automated chargeback automation platform, designed to help eCommerce merchants recover chargebacks on autopilot using technology and AI. Their hands-off solution enables merchants to focus on growth while improving their overall success rates to the highest in the industry.

📋 Description

‱ Reconcile customer payments against invoices across the full customer base ‱ Match incoming payments to customer invoices and close the payment-to-invoice loop ‱ Investigate unmatched, partial, or unexpected items to identify root causes ‱ Track customer debts and follow up until payments are fully resolved, including after month-end ‱ Own accounts end to end and ensure reconciliations are clean, correct, and complete ‱ Maintain clear, well-documented working papers ‱ Perform spreadsheet-intensive reconciliation work in Excel using pivot tables, lookups, and large data sets ‱ Pull and cross-check data across multiple systems ‱ Collaborate with Billing, Finance, Operations, and Customer Success ‱ Manage requests through Slack, monday.com, and email ‱ Join customer calls to explain reconciliations when needed ‱ Explain billing and reconciliation matters clearly to non-finance stakeholders ‱ Identify manual, repetitive processes and improve them over time using Claude and other AI tools ‱ Report to the Billing & Collections Manager

🎯 Requirements

‱ 2+ years of experience in reconciliation, collections, billing, or accounts receivable; ideally in fintech, SaaS, or eCommerce ‱ Genuine ownership mindset and responsibility for accounts through resolution ‱ Persistence in resolving unpaid or unreconciled items, including after month-end ‱ Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, SUMIFS, and large data sets ‱ Ability to verify and investigate broken, incomplete, or inconsistent data across multiple systems ‱ Strong attention to detail and discrepancy resolution skills ‱ Responsiveness across Slack, monday.com, email, and occasional customer calls ‱ Clear communication with non-finance stakeholders and customers ‱ Interest in using AI tools, including Claude, to reduce manual effort; prior automation experience not required ‱ Native or near-native English with clear, professional written and verbal communication ‱ Comfortable working with customers ranging from SMB to Enterprise ‱ Familiarity with chargebacks, payment disputes, or PSP data is an advantage

đŸ–ïž Benefits

‱ Full-time employment ‱ Remote work in Europe ‱ AI-assisted workflows using Claude and other AI tools

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