Charlie Health
Healthcare Insurance • Wellness
Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.
Admissions Coordinator - Bilingual
June 13
Charlie Health
Healthcare Insurance • Wellness
Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.
📋 Description
• Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. • Your responsibilities are directly tied to our core mission, increasing the number of people we can treat every day. • In this role, you’ll adhere to strict timelines and documentation standards. • Your performance will be measured against key KPIs, including admission rates, patient satisfaction scores, and time-to-admission metrics.
🎯 Requirements
• Must have bilingual fluency in Spanish and English • High school diploma or equivalent • 2+ years of sales experience, experience in healthcare admissions is a plus • Proven track record of exceeding performance targets, particularly in sales or client admissions roles • 1+ year of experience with Salesforce • Ability to work on a shift based schedule as listed in the application questions • Strong proficiency in multitasking and operating in a high-paced environment • Familiarity with HIPAA policies is a plus • Experience working with adolescents and young adults in a mental health context a plus • Proficiency in Microsoft Office and Google Suite
🏖️ Benefits
• Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.
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