Care Admin Specialist – Part-Time

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Charlie Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards. • Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements. • Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy, identifying and resolving discrepancies or errors promptly. • Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence. Assist with other administrative tasks as assigned. • Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquires supporting them with workflow or tech/questions. • Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information. Follow established procedures for data handling, storage, and disposal. • Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities. • Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration, data management, and compliance practices.

🎯 Requirements

• 1+ years of relevant work experience • Associate or Bachelor's degree in health sciences, communications, or relevant field • Previous experience in a healthcare or administrative role relating to data operations, data management, or related roles, with a strong understanding of data reconciliation, manual data entry, and data migration processes is a plus but not required • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Commitment to maintaining confidentiality and adhering to compliance standards and regulations. • Willingness to learn and adapt to new systems, processes, and procedures. • Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs is a plus. • Availability to work 20-28 hours per week. The hours for this position are Monday-Sunday, working any days of the week you prefer, but need to be available to work either 5 days/week (4) hour shifts, or 4 days/week (5) hour shifts as a minimum requirement. • Some Weekend Availability required - The schedule for the position is you choosing to work 4 days/week (5) hour shifts or working 5/days week (4) hour shifts between Monday-Sunday. Available shifts M-F are either a 8am or 10am MST start time and on Fri/Sat/Sun it can be 6am/8am/10am/12pm MST.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events