Charlie Health
501 - 1000 employees
⚕️ Healthcare Insurance
🧘 Wellness
💰 Seed Round on 2020-06
Healthcare Insurance • Wellness
Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.
Care Coach Lead
🔥 12 hours ago
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Charlie Health
501 - 1000 employees
⚕️ Healthcare Insurance
🧘 Wellness
💰 Seed Round on 2020-06
Healthcare Insurance • Wellness
Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.
📋 Description
• Lead, train, and support a team of care coaches in their daily responsibilities. • Foster a positive and collaborative team culture that emphasizes open communication, respect, and mutual support. • Ensure care coaches are meeting performance metrics and delivering high-quality, client-centered care. • Conduct regular team meetings and 1:1s to provide ongoing feedback and support. • Support the continuous improvement of programs by reviewing care coach performance, client outcomes, and feedback to identify areas for growth. • Assist in the onboarding and ongoing training of new care coaches.
🎯 Requirements
• Minimum 2 years working experience in a Crisis position as a Supervisor • Available evenings (until 9p MST) and Saturdays • Prior management experience • Experience in a KPI driven environment • Clinical background or licensure a plus
🏖️ Benefits
• Comprehensive benefits to all full-time, exempt employees
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