Continuing Care Coordinator

March 25

Apply Now

Receive Emails with Similar Jobs

Charlie Health

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

📋 Description

• We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. • This urgent need calls for a reimagined approach to behavioral health treatment. • Continuing Care Coordinators help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. • They are responsible for providing treatment updates to referring providers and planning discharge for clients in our care. • A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience. • Continuing Care Coordinators ensure that each discharge plan is comprehensive and clinically appropriate, identifying aftercare resources and engaging clients to facilitate a smooth transition. • We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions.

🎯 Requirements

• Bachelor’s degree in health sciences, communications, psychology, social work, or related field • Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach) • Strong interpersonal, relationship-building and listening skills • Metrics- and results-oriented mindset, with experience working against concrete targets • Excellent written and verbal communication skills • Extreme organization and attention to detail • Work authorized in the United States and native or bilingual English proficiency • Ability to thrive in a fast-paced environment and learn quickly • Proficient in Salesforce and Google Suite/MS Office

🏖️ Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. • Read more about our benefits here.