Lead Manager, Clinical Compliance

Job not on LinkedIn

July 4

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Logo of Charlie Health

Charlie Health

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

📋 Description

• The Lead/Manager, Clinical Compliance will oversee a multi-pronged team that is responsible for onboarding and continuous compliance of our clinical staff members. • The position is ideal for someone that has experience driving measurable efficiency gains in an operationally complex environment. • The Lead/Manager, Clinical Compliance will directly manage a team of seven individuals and be responsible for building out new processes that drive the efficient execution of initial and ongoing compliance tasks. • These tasks will touch over 2,000 new hires and 1,000 existing staff members this year alone. • While HR Compliance experience is strongly preferred, it is not required. • We’re looking for a Lead/Manager that is excited to get “in the weeds” and optimize / automate back-office processes (e.g. fingerprints, license verifications, annual training, etc.) to create a more clinician-friendly compliance experience. • We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions.

🎯 Requirements

• Bachelor’s Degree required or equivalent in experience. • Master’s degree in healthcare related field preferred. • Work authorized in the United States and native or bilingual English proficiency. • Three (3) years of management experience of 3+ direct reports is required. • Three (3) years of HR experience in a healthcare setting is preferred. • PHR or SPHR Certification is preferred. • TJC or CARF accreditation experience preferred. • Experience overseeing a multi-state HR compliance function is preferred. • Ability to direct team workflow to meet deadlines. • Ability to supervise and motivate a team, including goal setting, team development, and problem resolution. • Excellent verbal and written communication. • Detail-oriented. • Outside the box thinker; excellent at problem solving. • Ability to maintain consistent contact with healthcare providers, insurance companies, and state boards to ensure that expectations are clear, and requirements are completed in a timely manner. • Microsoft Office proficiency. • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style. • Ability to energize, communicate, and build rapport at all levels within an organization. • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment. • Experience advising, presenting to, and persuading senior corporate personnel.

🏖️ Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. • Read more about our benefits here.

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