SUD Medical Director

🕒 February 27

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Charlie Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 Seed Round on 2020-06

Healthcare Insurance • Wellness

Charlie Health is a provider of personalized intensive therapy and virtual Intensive Outpatient Programs (IOP) targeting mental health challenges. They cater to both teens and adults, offering a comprehensive treatment approach that includes therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and art and music therapy, among others. The company aims to provide immediate access and flexible scheduling to accommodate patients' needs, focusing on various conditions like anxiety, depression, self-harm, and substance use disorders. Charlie Health emphasizes measurable outcomes and connection with peers to foster long-term healing, with services available in as little as 24 hours.

📋 Description

• Design, audit, and continuously optimize the clinical decision trees that govern patient intake, acuity leveling, and transitions of care. • Set the rigorous medical and psychiatric criteria for SUD program admissions, ensuring all virtual participants meet a high standard of safety and appropriateness. • Integrate emerging evidence-based protocols (e.g., new MAT standards, digital biomarkers) into the care pathway to maintain our position as a market leader. • Oversee the daily operations of the medical monitoring teams, ensuring real-time response to "red-flag" clinical data or physiological alerts. • Act as the final escalation point for complex "clinical clearance" cases, balancing patient access with medical risk mitigation. • Use real-time analytics and chart reviews to audit treatment fidelity, medication adherence (MAT), and overall program efficacy. • Define and oversee emergency protocols, including virtual crisis intervention and warm handoffs to higher levels of care when necessary. • Collaborate with Data Science and Product teams to automate clinical workflows and improve the predictive accuracy of our monitoring tools. • Serve as the medical face of the program for payer audits and regulatory bodies, demonstrating our commitment to quality-driven, measurable outcomes. • Supervise and mentor a multidisciplinary medical staff (NPs, RNs) fostering a culture of high-accountability and clinical specialization in SUD.

🎯 Requirements

• MD or DO from an accredited medical school. • Active, unrestricted medical license and a current DEA registration with the ability to obtain licensure in multiple states as needed. • 7+ years of direct clinical experience treating complex substance use disorders, with a deep mastery of dual-diagnosis cases. • 5+ years in a medical leadership role specifically designing clinical protocols, decision trees, or medical clearance workflows. • Expert-level knowledge of MAT (Medication-Assisted Treatment) protocols, withdrawal management, and the integration of behavioral therapies (CBT, MI, etc.) within a medical framework. • Strong familiarity with telehealth regulations and the unique challenges of conducting remote clinical clearance and virtual medical monitoring. • Proven ability to use EMR data and real-time analytics to drive clinical quality improvements and manage population health. • Proficiency in cloud-based tools (Google Suite, Slack, Zoom) and a high level of comfort navigating complex EMR systems and data dashboards. • Authorized to work in the United States with native or bilingual English proficiency.

🏖️ Benefits

• Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.