Technical Consultant, AI

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🕒 April 2

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Charterhouse Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

🏢 Enterprise

🔒 Cybersecurity

Telecommunications • Enterprise • Cybersecurity

Charterhouse Group is a company that specializes in the design, provision, and support of secure connectivity and collaboration systems. With a 30-year history, they offer end-to-end customer service, guiding customers through project scoping, design, implementation, and support. Charterhouse partners with leading vendors to provide innovative technology solutions and expertise. They focus on secure managed services, digital transformation, cybersecurity, and unified communications, with notable collaborations such as their partnership with Zoom. Charterhouse also provides solutions for small, medium, and large enterprises, including the public sector, and is committed to environmental initiatives like achieving carbon net-zero emissions by 2030.

📋 Description

• Lead customer consultancy for Microsoft Copilot customer engagements • Engage directly with customers from presales to delivery • Articulate the value of the Copilot ecosystem through envisioning sessions • Identify valuable use cases for AI Agents in customer environments • Implement solutions for measurable improvements • Access to Microsoft as part of the Copilot Jumpstart program • Contribute to strategic direction for Symity across the MS Copilot ecosystem • Author documentation capturing customer requirements and consulting outputs

🎯 Requirements

• **Must haves** • Strong knowledge of the Microsoft Copilot ecosystem inc Power Platform • Demonstrable experience of Business Process Automation including integrations to 3rd party systems • Strong hands-on experience with Microsoft Copilot Studio, designing and deploying custom AI agents • Strong experience working in a consulting or customer-facing delivery role • Knowledge of the Microsoft Modern Work ecosystem • **Sought-after skills** • Custom Application development • Experience of Microsoft Dynamics ecosystem • Data science experience, including AI model performance validation • Background in MS Teams voice ecosystem, including Contact Centres • **Personal Attributes** • Engaging and relatable • Being a team player • Critical thinking skills • Ability to map business challenges to Copilot-powered AI solutions • Communication skills (written & verbal)

🏖️ Benefits

• Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.