Product Manager – IT Monitoring, Observability

🕒 March 12

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Checkmk

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🔒 Cybersecurity

SaaS • Enterprise • Cybersecurity

Checkmk is a comprehensive IT monitoring platform that offers both SaaS and self-hosted solutions for monitoring cloud and hybrid infrastructures. It is designed for scalability, supporting a wide range of environments from mid-sized infrastructures to enterprise-level deployments. Checkmk provides over 2,000 vendor-maintained plug-ins for automated data acquisition across servers, networks, and applications, ensuring visibility and performance optimization of IT systems. The platform offers features like auto-discovery, auto-configuration, and detailed analytics with built-in dashboards for effective IT operations management. Checkmk also emphasizes security with features like granular access control and two-factor authentication. It supports integrations with third-party tools like ServiceNow and Jira for streamlined workflows. Ideal for ITOps and DevOps teams, Checkmk helps in maintaining peak IT infrastructure performance through efficient monitoring and alert systems.

📋 Description

• Enhance monitoring across technologies including operating systems, networking, hardware, databases, virtualization, cloud services, and applications • Work closely with users to incorporate their domain knowledge, ensuring we build monitoring that alerts before failures occur and provides useful out-of-the-box information • Collaborate with development teams to ensure successful delivery of product features and releases • Dive deep into Checkmk to jointly handle third-level support tickets with our developers, guiding them when product decisions are required • Act as the product subject-matter expert, providing guidance and support to internal teams including Sales and Marketing • Stay current with industry developments, emerging cloud technologies, and other IT infrastructure topics

🎯 Requirements

• Strong technical understanding of IT infrastructure, data centers, and cloud services; previous experience with monitoring and observability software is a plus • Proven track record as a Product Manager/Owner, Systems Engineer, or similar role within an agile software development environment • Curious, detective-like approach to analyzing product issues and investigating unfamiliar areas of the product • Willingness to 'get your hands dirty': you enjoy experimenting with complex features until you fully understand them • Strong analytical and problem-solving skills with the ability to translate complex requirements into actionable concepts and user stories • User-centered mindset with demonstrated ability to identify and validate needs and pain points through direct collaboration with users • Results-oriented with a strong focus on delivering high-quality products on schedule • Excellent English communication skills, with the ability to collaborate effectively and influence cross-functional teams

🏖️ Benefits

• Flexible, family-friendly working conditions in a stable environment • Wide range of sports and wellness offerings via Wellpass — choose from over 9,000 options • An agile team that promotes autonomy and fast decision-making within flat hierarchies • A unique corporate culture that emphasizes equality, diversity, and inclusion • Extensive education and training opportunities • High flexibility between remote work and an office located in one of Munich’s most beautiful, central districts • Regular onsite events of all kinds (company outings, team events, Checkmk Conference, conference after-party, and more) in a friendly atmosphere