Practice Intelligence Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cherry

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🏥 Healthcare

🍽️ Food & Beverage

🏨 Hospitality

Healthcare • Food & Beverage • Hospitality

Cherry is a fintech platform that provides point-of-sale financing and payment plans for healthcare and veterinary practices, dental clinics, medspas, plastic surgery and dermatology providers. It lets consumers apply in about 60 seconds with an industry-leading approval rate, offers instant funding to practices, and handles repayments directly so providers receive payment within 2-3 business days. Cherry markets zero-interest short-term options (Pay-in-4), longer-term 0% APR promotions for qualifying treatments, reduced merchant fees, and customer support and marketing resources to help practices increase case acceptance and cash flow.

📋 Description

• Initiate phone interactions with partnered & prospective medical practices and patients to gather feedback on our product, internal processes, ease of use, and overall customer experience • Accurately document and collect detailed feedback obtained during engagements in a structured manner. Understanding of and commitment to maintaining high standards of data accuracy and integrity within the feedback collection process. • Collaborate with internal teams to inform Sales, Marketing, Product Development, and Customer Support to ensure that insights are integrated into all facets of the business

🎯 Requirements

• 1+ year of experience in a prospecting-centered sales role or customer support role preferred • Phone-based experience focused in a sales or support capacity • Top 10% performer in existing role, with proven track record of meeting or exceeding performance quotas • Independent worker, self-starter, and proven ability to exceed expectations in a remote work environment • Ability to place a high volume of outbound contacts • Experience in Customer Relationship Management tools (Salesforce preferred) • Experience using cloud-based communication tools (such as Slack, cloud-based VoIP telephony, Zoom, Salesloft, etc.) • Willingness to work at a dynamic, ever-changing environment filled with friendly competition where high performance is directly rewarded • Communication skills: Excellent verbal communication skills with the ability to engage effectively over the phone • Analytical aptitude: Strong ability to analyze feedback and offer actionable recommendations • Attention to detail: Meticulous in documentation and organization of gathered feedback • Adaptability: Able to adjust communication styles and approaches as per different interactions • Collaborative nature: Capable of working closely with diverse internal teams to drive improvements

🏖️ Benefits

• $40k bonus opportunity, OTE $105K • Generous equity grant • Medical, vision, and dental benefits • Fully remote company • Summer and winter company retreats