Community & Events Manager

November 21

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Chili Piper

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B2B • SaaS • Productivity

Chili Piper is a demand conversion platform that offers solutions such as one-click scheduling, live chat engagement, form and lead routing, and integration with Salesforce. The platform is designed to convert leads into meetings quickly, automate lead distribution, and streamline processes across marketing and sales. Chili Piper aims to enhance the sales experience by improving lead routing efficiency and reducing the need for multiple tools through its all-in-one platform approach. The company's solutions help increase meeting conversion rates and improve overall revenue pipeline efficiency for businesses, particularly B2B teams.

51 - 200 employees

Founded 2016

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 Secondary Market on 2021-04

📋 Description

• Own the annual event calendar: create and maintain the list of events where Chili Piper should have a presence • Manage execution end-to-end: handle logistics, budgets, venues, vendors, shipments, swag, and on-site coordination • Run event promotion from start to finish (e.g. build event landing pages, export contact lists from our CRM (Salesforce, HubSpot) to target attendees by city or segment; send invites, reminders, and follow-ups independently etc.) • Collaborate across teams: • With Marketing for branding, design, and promotion • With Sales to identify and invite prospects and customers • With Partnerships to coordinate sponsors and activations • Ensure smooth on-site execution: keep schedules on track and deliver a seamless experience for attendees • Track performance: collect attendee data, measure engagement, and report on event outcomes and pipeline impact • Amplify results: work with Marketing to repurpose event content (photos, videos, testimonials) for social channels and post-event communication • Maintain relationships: build and nurture connections with GTM leaders, partners, and community members • Manage vendors and budgets: source partners, negotiate rates, and ensure quality and cost control • Propose new ideas: suggest creative formats and collaborations that strengthen Chili Piper’s GTM community and presence

🎯 Requirements

• 2-3 years of experience in event management, field marketing, or community roles ideally in B2B SaaS • Proven ability to plan and execute events - from small dinners to large activations • Hands-on experience with CRM tools (Salesforce, HubSpot) and event platforms (Lu.ma, or similar). • Comfortable building simple landing pages, managing email lists, and running event promotion campaigns • Skilled in vendor sourcing, budget tracking, and on-site coordination • Strong cross-functional collaboration experience with Marketing, Sales, and Partnerships teams • Excellent organizational and communication skills, with the ability to work independently and manage shifting priorities • Familiar with tracking and reporting event performance (attendance, engagement, and pipeline impact) • Experience managing partner collaborations or maintaining relationships with GTM leaders and communities is a plus

🏖️ Benefits

• Unlimited vacation (and we *do* mean it, and we *do *take it!) • Generous health, dental, and vision insurance • Any equipment/software/tech that you need to do your job • Annual professional development stipend of $2,000 USD • Equity - all Pipers receive stock options • Annual company retreat for a week of bonding and adventure (previous retreat locations include Paris, Morocco, Tulum, Iceland, Ibiza, and India!)