SRE – Incidents & Monitoring

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CIAL Dun & Bradstreet

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

📋 Compliance

B2B • SaaS • Compliance

CIAL Dun & Bradstreet is a leading provider of business data and analysis in Latin America and the Caribbean, offering comprehensive solutions for improving B2B business decisions globally. They provide a wide range of services including supply management, credit decisioning, lead generation, compliance, and ESG risk management. Their platforms allow for efficient supplier management, automated credit decision processes, and mitigation of financial, legal, operational, and compliance risks. With a global database including insights from over 587 million companies, CIAL Dun & Bradstreet empowers businesses to streamline operations, enhance credibility, and optimize their decision-making workflows using tools like the D-U-N-S Number and Dunsguide. Their tools and insights offer significant improvements in efficiency, risk management, and data-driven decision-making for their customers.

📋 Description

• Respond to critical production incidents, leading diagnosis through to resolution and post-mortem. • Design and maintain the observability stack (metrics, logs, tracing, alerts) for applications and services. • Reduce MTTR and increase monitoring coverage and service availability. • Participate in on-call rotations and continuously improve runbooks.

🎯 Requirements

• Senior experience in SRE / DevOps / Production Engineering. • Strong knowledge of observability tools (e.g., Datadog, Grafana, Prometheus, or equivalents). • Solid experience with cloud environments and production infrastructure. • Proven experience in incident management and on-call response. • Scripting for automation (Python, Bash, or similar).

🏖️ Benefits

• CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.